QUALIFICATIONS & EXPERIENCE

• HS-level education or equivalent; vocational training or certification in trades (e.g., plumbing, electrical, HVAC, carpentry) is preferred.
• A minimum of 2 years’ experience in multi-unit residential, BTR, or similar environments, handling fast-paced maintenance demands.
• Well-rounded knowledge across disciplines (multi-trade proficiency) for independent maintenance delivery.

SKILLS & COMPETENCIES

• Strong technical ability to methodically diagnose and resolve faults.
• Excellent time management and organisational skills for balancing planned and reactive work.
• Clear communication and customer service orientation when working among residents.
• Physically capable of lifting, bending, climbing ladders; fit for hands-on, manual tasks.
• Knowledgeable in health & safety practices, aware of building and tenancy regulations.
• Self-motivated, reliable, and able to work autonomously and flexibly under minimal supervision.
• The ability to read service logs, inspection reports, O&M manuals and Warranty Certificates.

ROLE OVERVIEW

The Maintenance Technician ensures operational excellence across The Holloway’s buildings by delivering responsive reactive maintenance, preparing apartments for turnovers, and preserving common area and property-wide standards. The role is key to maintaining apartment quality, resident satisfaction, and compliance with health & safety requirements.