QUALIFICATIONS & REQUIREMENTS:

• Minimum 2 years of experience in hotel, residential, or commercial maintenance.
• Proven skills in plumbing, painting, door lock repair, wallpapering, and general building upkeep.
• Strong technical understanding of electrical, HVAC, and mechanical systems.
• Ability to troubleshoot and resolve issues independently.
• Strong organizational skills with the ability to manage multiple priorities.
• Basic computer skills for record-keeping and work order tracking.
• Ability to lift up to 50 lbs and work in various environments (indoors, outdoors, heights).
• Flexibility to work different shifts, including weekends and holidays.
• Excellent communication skills in English; French proficiency is an asset.
• Professional appearance and demeanor in line with the Days Inn brand.

General Maintenance & Repairs

• Perform routine maintenance on guest rooms, public areas, and hotel facilities, including plumbing, electrical issue observations, carpentry, and painting.
• Diagnose and repair issues related to door locks, fixtures, furniture, and appliances.
• Replace or repair wallpaper, drywall, ceiling tiles, and other finishes as needed.
• Maintain and repair hotel equipment to ensure uninterrupted guest services.

Preventive Maintenance

• Conduct regular inspections of all mechanical, electrical, and plumbing systems.
• Schedule and complete preventive maintenance tasks to avoid costly breakdowns.
• Maintain detailed records of all maintenance work performed.

Work Order Management

• Respond promptly to maintenance requests from guests and hotel departments.
• Prioritize urgent repairs to minimize guest inconvenience.
• Ensure all work orders are completed accurately and in a timely manner.

Inventory & Ordering

• Maintain proper inventory of tools, equipment, and supplies.
• Place orders for parts and materials as needed, ensuring cost-effective purchasing.
• Keep detailed logs of supplies used and items replaced.

Safety & Compliance

• Follow all safety protocols and ensure compliance with hotel policies and local regulations.
• Maintain up-to-date knowledge of emergency systems, including fire alarms, sprinklers, and evacuation procedures.
• Assist in emergency situations such as power outages, floods, or equipment failures.

Communication & Coordination

• Coordinate with the Front Desk, Housekeeping, and Management to address guest concerns quickly.
• Provide regular updates to the General Manager regarding maintenance priorities, completed work, and pending repairs.
• Communicate effectively with outside contractors when specialized repairs are required.

Guest Interaction

• Respond politely and professionally to guest inquiries regarding maintenance issues.
• Ensure guest satisfaction by resolving problems promptly and thoroughly.

Additional Duties

• Assist with snow removal, landscaping, and seasonal upkeep of the property.
• Support special projects and hotel renovations when required.
• Perform other duties as assigned by the General Manager or Maintenance Supervisor.