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Maintenance Technician at Global Financial Impact - Edwin Alvarado

Poughkeepsie, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

0.0

Posted On

04 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Problem-Solving Skills, Mechanical Aptitude, Customer Support, Equipment Troubleshooting, Report Creation, Safety Knowledge, Microsoft Office

Industry

Description

Our client is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our Poughkeepsie, NY office and is responsible for providing on-site client installation, repairs, and maintenance of their equipment. The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service. Responsibilities: Support the client – Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines. Equipment and service – Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls. Make suggestions for equipment upgrades while maintaining the current inventory, including vans and trucks. Requirements: High school diploma or GED required; Bachelor's degree or certification preferred Ability to build strong relationships with the customer and display excellent communication skills Ability to manage your workflow in a timely and consistent manager Ability to lift to 55 pounds Problem-solving skills and mechanical aptitude Computer skills including Microsoft office Knowledgeable about all safety requirements

Responsibilities

The Field Service Technician will oversee all network services, perform tests on equipment, troubleshoot issues, and maintain customer relationships. They will also guide customers on equipment usage and suggest upgrades while managing inventory.