WHO WE ARE

Pioneer Property Management is a vertically integrated apartment management company that provides attentive, customized, and excellent service to our residents. Our experienced and dedicated team members contribute to our unparalleled expertise in management.

JOB SUMMARY

The Maintenance Technician is responsible for addressing an array of apartment and property maintenance duties as specified by the maintenance supervisor and property manager and for maintaining the highest standards in customer service and curb appeal of the property.

SKILLS AND REQUIREMENTS:

? Ability to read, write, and understand English.
? Excellent customer service and interpersonal skills with the ability to relate to others.
? Strong organizational and time-management skills
? Ability to multi-task
? Ability to perform essential mathematical functions.
? Ability to cope with and defuse situations involving angry or difficult people.
? Ability to maintain confidentiality.
? Must maintain a professional appearance and comply with prescribed uniform policy.
? Must comply with all safety requirements.
? Basic understanding of Federal, State, and local Fair Housing laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

? Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines.
? Perform general carpentry duties such as wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
? Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf cart, elevator, and more.
? Maintain the work order system by verifying all orders are completed in a timely manner to company standards and the resident?s satisfaction.
? Inspect the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair, or replacement.
? Assist with property emergencies, such as snow removal and other inclement weather emergencies, fires, and floods.
? Promptly communicate with the maintenance supervisor concerning all maintenance issues at the property.
? Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
? Participate in emergency on-call/after-hours maintenance assignments, adhering to established response times and addressing emergency issues appropriately.
? Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal and always interacting courteously and professionally with current and potential residents.
? Foster a positive, collaborative relationship with residents, other properties, and associated agencies.
? Maintain a professional demeanor and appearance at all times.
? Other duties as assigned.

COMPANY RESPONSIBILITIES:

? Comply with Pioneer Property Management policies and procedures.
? Embraces and executes the vision, mission, and beliefs of the Company.
? Is punctual and present at work when scheduled.
? Flexible with the work schedule, including availability to work weekends, evenings, and/or holidays.