Maintenance Technician at Roofstock

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

30.0

Posted On

29 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HVAC, Building Maintenance, Plumbing, Electrical, General Repairs, Communication Skills, Multitasking, Tech Savvy, Smart Home Technology, Customer Focus, Safety Awareness, Problem Solving, Time Management, Inspection Skills, Use of Hand Tools, Use of Power Tools

Industry

Real Estate

Description

What we do and why we do it As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it. How it’s going (and growing) With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services. About the Role A Maintenance Technician is responsible for keeping the rental properties in excellent condition, both inside and out. The ideal candidate would be self-motivated, highly customer focused, technically skilled, fast moving, and technologically proficient. This position services multiple properties. Responsibilities Perform routine and preventive maintenance on apartments and single family homes, including units, common areas and amenities Complete thorough inspections of buildings, units and homes (including move-out, make ready, and onboarding inspections) Ensures heating, ventilation, and air conditioning (HVAC) systems are operational. Performs HVAC tune-up, replaces fan motors, and capacitors. Perform preventive maintenance, property upkeep and repairs Complete internally managed service requests Prepare vacant units for new move-ins Perform quality assurance inspections of work completed by outside vendors Ensure proper removal and disposal of trash, if needed Use a variety of hand and power tools Respond to on-call and potentially after hours emergencies in a timely manner Work in a safe manner and recognize unsafe situations. Take appropriate action to ensure safety of themselves and others in building Other duties as assigned Qualifications High School diploma or GED equivalency required. Associates degree from a technical college preferred. HVAC Type II Certification required, Universal Certification preferred Valid driver's license & reliable transportation Two or more years of direct building maintenance experience strongly desired Two or more years in related experience as a contractor, construction worker, or mechanic required (Plumbing, electrical, HVAC, general, painters, etc.) Tools (hammer, screwdrivers, channel locks, multimeter, allen wrenches, pliers, knife, flashlight) Excellent communication skills, both written and verbal (written follow-up, ability to explain solutions to resident issues, etc.) Ability to prioritize, multitask and efficiently manage one's schedule Tech savvy with ability to learn and use systems for tracking, scheduling and communications Ability to use mobile applications and other tools for a variety of tasks Experience working with smart home technology (locks, thermostats, etc.) Positive, can-do attitude with a commitment to excellence and achieving goals Can work effectively independently, and as a member of various teams and committees Flexible schedule with ability to work evenings and weekends, if needed Work Environment While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Location Charlotte, NC Compensation $25-$30 per hour range. The compensation range may be adjusted based on experience and location. Pay Transparency Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only part of our total compensation package. Competitive & Unique Benefits Package: Generous PTO Policy 12 Paid Holidays Volunteer Time Off Paid Parental Leave 401k Program Wellness and home office/cell phone subsidies Robust health, dental, vision insurance, and more Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time. Any offer of employment is conditioned upon the successful completion of a background investigation. Commitment to Equal Employment Opportunity Roofstock is an equal opportunity employer. In keeping with the values of Roofstock, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight. #LI-ONSITE #LI-RL1

Responsibilities

The Maintenance Technician is responsible for keeping rental properties in excellent condition through routine and preventive maintenance. This includes performing inspections, ensuring HVAC systems are operational, and responding to service requests.