Maitre'D - TAO Downtown Restaurant New York at Tao Group Hospitality

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

27 May, 26

Salary

26.0

Posted On

26 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Check-in, Reservation Management, Walk-in Management, Hospitality, Guest Interaction, Sanitation Compliance, Processing Reservations, Answering Calls, Table Setup, Opening Procedures, Closing Procedures, Reporting Damage, Pre-service Meetings, Guest Relationship Building, Teamwork, Professional Attitude

Industry

Hospitality

Description

Tao Group Hospitality offers competitive benefits for all full-time team members such as: Medical, Dental, and Vision Coverage 401(k) Retirement Program with Employer Match Life and Disability Insurance Plans Ancillary Insurance Plans Employee Assistance Program Fertility & Family Forming Support and Resources Pet Insurance TAO Marketplace Employee Discounts Time off and much more! Responsible for checking in and managing the seating of all guests, both reservations and walk-ins. Manages reservation book and accepts walk-in guests to help maximize seating for each shift. Acknowledges and interacts with restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: Anticipates and accommodates all needs of the guest Maintains the general cleanliness and orderliness of the entrance area and entire venue Complies with Department of Health and company sanitation standards Actively takes and processes reservations Assists with incoming calls and answering guest questions Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift Provide the dining room team with initial table set-up Properly sets-up front desk area, performs side-work and other opening/closing procedures as directed by management, including: Ensures all appropriate menus are printed and ready for service Ensures that all menu books are organized with current menus Completes opening duties as assigned or directed Completes closing duties as assigned or directed Reports all breakage, and damage of equipment or furniture immediately to management Attends and participates in daily pre-service meetings, reviewing the VIP’s and book for the night Foster and maintain relationships with regular guests Participates in any training sessions or departmental meetings Learn by listening, observing other team members, and sharing knowledge while leading by example Portrays a positive and professional attitude Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments Works as part of a team and provides help and support to all fellow team members Assist and/ or complete additional tasks as assigned TRAINING REQUIREMENTS: Tao Group Hospitality in-venue Maitre’D training EDUCATION/WORKING KNOWLEDGE: Minimum 1 year Maitre’D experience or equivalent related Tao Group Hospitality experience required Experience in a high-volume restaurant/nightclub/lounge. SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions Ability to write, read, and verbally communicate Must have good positive energy throughout the day Must be able to print legibly for Team Members, management, and guests to read Must be able to stand for extended periods of time Must be able to move quickly Must be able to push and lift up to 75 lbs. with or without assistance Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Exposure to cleaning materials May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment Maintain a professional, neat, and well-groomed appearance adhering to Company standards Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner Ability to maintain confidentiality Ability to handle a fast-paced, busy, and somewhat stressful environment ABOUT TAO GROUP HOSPITALITY Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. The company operates branded locations across the globe, featuring a collection of widely recognized hospitality brands including TAO, OMNIA, Marquee, LAVO, Beauty & Essex, Cathédrale, Little Sister, The Highlight Room, Sake No Hana, KOMA, Avenue, Fleur Room, JEWEL, and more. Tao Group Hospitality is part of Mohari Hospitality, an investment firm focused on the luxury lifestyle and hospitality sectors. With over 25 years of industry experience, Tao Group Hospitality consistently sets the bar for guest experiences by delivering unforgettable entertainment with innovation and creativity at the core. The company strives to exceed expectations and continually reinvent the future of hospitality through its owned operations as well as joint venture and managed properties.

Responsibilities

The Maitre'D is responsible for checking in and managing the seating of all guests, including reservations and walk-ins, while managing the reservation book to maximize seating for each shift. Essential functions include anticipating guest needs, maintaining the cleanliness of the entrance area, processing reservations, assisting with calls, and ensuring smooth shift operations through strategic plotting and team support.