Maitre, Season 2026 - Splendido Mare, a Belmond Hotel Portofino at Belmond

Portofino, Liguria, Italy -

Full Time

Start Date

Immediate

Expiry Date

28 Feb, 26

Salary

2500.0

Posted On

30 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Guest Experience, Staff Management, Italian Cuisine, International Wines, Complaint Handling, Team Development, Service Standards, Communication, Professionalism, Curiosity, Community Spirit, Luxury Experience, HACCP Certification

Industry

Hospitality

Description

Splendido Mare, A Belmond Hotel, part of the LVMH Group, is a charming guesthouse in the heart of the Portofino. Its celebrated restaurant, DaV Mare, embodies all the pleasures of piazzetta living through refined cuisine, curated in partnership with the 3-Michelin-star Cerea family. Awash with nautical spirit, our gem on the Italian Riviera celebrates the art of Ligurian living in its purest form. For the next season, we are looking for a Maitre to join our team. The ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community. He/she will report to the Restaurant Manager. Main duties & responsibilities: Anticipate guests’ needs and handle guest complaints, providing an excellent and personalized guest experience in line with our service standards; Anticipate guests needs and handle guest complaints; Cooperate with the Restaurant Manager for staff development; manage staff in everyday operations according to our standard and procedures; Maintain a professional relationship with guests and colleagues. Minimum 3 years’ experience in the same role in the luxury hotel industry; Fluent in English and Italian; a third language is desirable; Experience preferably at an international level in a fine dining restaurant required Anticipate guests needs and handle guest complaints, providing an excellent and personalized guest experience according to our service standards Professional knowledge of Italian cuisine and Italian & International wines HACCP certification; We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 3, Maitre; Start date: March 2026 to End date: January 2027, with the aim of a continuous collaboration over subsequent seasons at Splendido Mare and a career path; Monthly gross salary 2.500€ + separate payslip for 13°,14° and TFR; Welfare incentive based on quality goals; Accomodation in double room our staff house including breakfast; Bus ticket as benefit for the contract period; Staff cantine; Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages. About Belmond: Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with 46 remarkable properties. The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace. Join us in our journey to redefine the future of luxury, where tradition and innovation meet to create unforgettable moments.

Responsibilities

The Maitre will anticipate guests' needs and handle complaints to provide an excellent and personalized guest experience. They will also cooperate with the Restaurant Manager for staff development and manage staff in everyday operations according to standards and procedures.