JOB SUMMARY

Are you passionate about delivering exceptional customer service and building lasting relationships with key clients? As a Major Accounts Executive at Trustmarque, you will play a pivotal role in nurturing our most valued customer partnerships. You will be responsible for managing a portfolio of strategic accounts, ensuring their needs are consistently met and fostering relationships that drive mutual success.

• Assisting the Client Manager/ Client Director in maintaining data to 100% accuracy in the CRM system, Power BI and HubSpot systems.
• Developing and maintaining strong relationships with clients, key stakeholders, suppliers and vendors, working with and through the appropriate Client Manager/Client Director.
• Identifying & proactively maximising opportunities for sales growth by maintaining regular contact with clients and prospects. Including possible face to face with visits to customer site.
• Managing and maximising renewals to maintain growth.
• Source hardware and software quotations from our preferred supplier base, taking into consideration cost price, stock and commercials.
• Managing existing customer bids and arranging road map sessions for the customers.
• Raising customer facing quotations, identifying savings, special bids, and Deal reg opportunities.
• Proactively monitor back-order work with operations to ensure delivery and communicate these with customer and team.
• Working closely in managing pipeline and forecast with the key Client Director.