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Major Accounts/Intercompany Channel Support Representative at Fortive

Eindhoven, North Brabant, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem Solving, Customer Focused, Computer Skills, ERP System, CRM System, Excel, Research, Order Processing, Troubleshooting, Communication, Delivery Management, Customs Regulation, Transportation, Invoicing, E-Invoicing, Sales Support

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Take appropriate actions by researching and resolving problems or complaints regarding inaccurate and/or improper deliveries, damages and claims. Supply all required information and documents regarding delivery, customs regulation and formalities, transportation/shipping and invoicing/e-invoicing. Inform the customers about prices, delivery times, content of the order and any other commercial or technical information by phone, email and online Process Quotes based on sales or customer input Process orders and complaints Troubleshoot issues and connection issue of the orders transferred via EDI or other solutions Intermediate-level (MBO) or equivalent in experience. At least 1 year of experience in general office, accounting, shipping, or transportation. Self-sufficient, problem solver, can-do mentality. Customer focused - supporting our customers with the company values in mind. Good computer skills Good skills in using ERP - CRM system Good Skills in using Excel. Fluent in these languages: English and at least one of the European Languages Full time position (40hrs) Hybrid work schedule

Responsibilities

The representative will research and resolve issues related to deliveries, damages, and claims. They will also provide customers with information regarding prices, delivery times, and process quotes and orders.