Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Major Incident Management at Capgemini Portugal

Cairo, Cairo, Egypt -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Incident Management, End User Device Management, Virtual Desktops, Collaboration Tools, Microsoft 365, 3rd Level Support, Service Improvement, Infrastructure Upgrades, High Level Design, Low Level Design, Coaching, Mentoring, Scripting, Automation, Product Evaluation, Infrastructure Solutions

Industry

IT Services and IT Consulting

Description

Job Description Complete management and monitoring of workplace technologies, including end users device management, virtual desktops collaborationproductivity tools e.g. Microsoft 365. 3rd level support, investigating, diagnosing and fixing complex incidents. Drive Continual service improvement plans, execute complex changes, recommend best practices to clients. Actively involved in migrations or infra upgrades, review and contribute in high level design documents, evaluating new products and recommending infrastructure solutions.Job Description - Grade Specific Involved in assessing Infrastructure Maintain low level design documentsProvides coaching mentoring.Provides scripting and automation inputs for the management of services

Responsibilities

Complete management and monitoring of workplace technologies, including end user device management and virtual desktops. Actively involved in migrations or infrastructure upgrades, reviewing and contributing to high-level design documents.