Makati - Inbound Sales Representative - May 2026 at VXI Global Solutions

Makati City, National Capital District, Philippines -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

0.0

Posted On

01 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Service, Communication, Persistence, Product Knowledge, Conflict Resolution, Data Entry, Multichannel Support, Relationship Building, Professionalism

Industry

Outsourcing and Offshoring Consulting

Description

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Being a Sales Associate is all about building strong connections and communicating effectively, combined with persistence. VXI seeks individuals with confidence, enthusiasm, and above all, a passion to make a sale and seal the deal. Respond to customer inquiries across various channels (telephone, email, chat, social media, etc.) as per assigned team scope, with a focus on driving sales opportunities Deliver exceptional customer service while identifying and maximizing sales potential during each interaction Address customer needs and provide tailored product/service recommendations to convert inquiries into sales Adhere to company sales guidelines and customer engagement standards Escalate complex or high-impact sales opportunities or issues to management as per standard operating procedures Accurately document all customer and sales interactions in accordance with company protocols Maintain consistent schedule adherence and excellent on-time attendance to ensure sales targets are met Follow company quality assurance standards and procedures related to sales interactions Demonstrate the highest level of integrity, professionalism, and product knowledge in every customer engagement If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, Asia, Europe, and the Caribbean. We deliver omnichannel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world's most respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines and one of China's few US-based customer-care organizations. Private equity investor Bain Capital also backs VXI. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, VXI expanded our footprint in the US and Philippines and gained ground in the Chinese and Central American markets. We also acquired Symbio, expanding our global services offering and enhancing our competitive position. In 2022, Bain Capital re-invested in the organization after completing a buy-out from Carlyle. This rare occurrence in the private equity space shows the performance VXI delivers for our clients, employees, and shareholders. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Responsibilities

The Inbound Sales Representative will respond to customer inquiries across multiple channels to drive sales opportunities and provide tailored product recommendations. They are responsible for maintaining accurate documentation of interactions while adhering to company quality and engagement standards.