This is an exciting opportunity to work in a multi-disciplinary team and develop new skills in the world of Radiology.
The post holder will primarily provide administrative and clerical support to the Radiology/Mammography Department, which includes direct patient interaction. Responsibilities also involve data entry into the EPIC and ICE computer systems.
This post is open to full-time and part-time applicants and there is room for growth in the future!
To work within the Radiology Department, undertaking reception and clerical duties, and scheduling appointments in accordance with the needs of the Radiology Directorate.
To process incoming referrals and book patient appointments based on clinical priority, adhering to the Radiology Department’s protocol.
To assist Radiographers, Sonographers, and Nursing staff in ensuring the smooth operation of the department. This includes greeting patients, verifying demographics, examination details, referrer and GP information, and ensuring accurate documentation of patient records.
The role also involves telephone communication with patients and clinicians.
This is a patient-focused, service-oriented, and varied role.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
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The Receptionist will be primarily responsible for facilitating smooth check in processes for patients attending the department. They will assist with patient queries and direct patients to the correct area for their appointments.
Please see the attached Job Description for full details.

Welcome patients, visitors, and hospital staff to the department with a friendly, polite, and empathetic manner, ensuring a helpful and professional approach.
Support the implementation of Government, Trust, and Departmental quality and business initiatives.
Actively encourage and respond to feedback as part of the department’s quality improvement initiative.
Liaise with GP practices, hospital staff, and associated agencies, both internally and externally, in a polite and professional manner, taking appropriate action or escalating issues as necessary