Responsibilities:
We are looking for an ManageEngine Engineer to administer, configure, and maintain our IT management systems. The ideal candidate will have hands-on experience with key ManageEngine products and will be responsible for ensuring the optimal performance, functionality, and security of our IT infrastructure. This role involves troubleshooting technical issues, collaborating with internal teams, and supporting our IT operations. This is a contract to hire role that can be remote but must provide occasional onsite support to our client location in the Detroit Metro Area, MI.

Qualifications:

• Proficiency with specific ManageEngine solutions, such as ServiceDeskPlus and OpManager.
• Knowledge of ITIL for managing IT service processes
• Strong understanding of Network and System architectures and administration
• Experience with Active Directory, SQL and SIEM platforms
• Strong analytical and problem-solving skills
• Ability to communicate effectively with all levels of the organization
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude
• We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

ABOUT US:

Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team. Learn more at www.sentinel.com/careers.
As part of Sentinel’s employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.

Please refer the Job description for details