Employment Type: Fixed Term - 6 months
Location: Keswick
Hours of Work: Full Time, 09:00 – 17:30 - 5 days a week between Monday and Saturday.

The Property Management Service is a key department that keeps everything running smoothly. Our Coordinators are a force of nature that overcome all obstacles in their path to ensure our guests and homeowners have the best experience with us as possible. The role is the perfect blend of field-based work and office work where no two days are ever the same.

The sorts of things you’ll be doing include:

• Managing service coordination across a portfolio of properties, including scheduling cleaning, maintenance, and other services.
• Using internal systems to update property records, log service requests, and ensure accurate billing.
• Visiting properties to carry out inspections, meet with contractors, or resolve on-site issues.
• Liaising with owners, guests, and suppliers to deliver a high-quality service.
• Supporting the recruitment and retention of properties by ensuring great service delivery from day one.
• Proactively identifying and resolving issues, ensuring smooth operations even in peak periods.
• Delivering excellent customer service and helping manage any guest or owner concerns.
• Collaborating with colleagues across departments to drive improvements and consistency.