Managed Services -Finance Support Manager (12 Months) at PwC

Amman, Amman, Jordan -

Full Time

Start Date

Immediate

Expiry Date

14 Mar, 26

Salary

0.0

Posted On

14 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Reporting, Risk Management, People Management, Analytical Skills, Coaching, Client Relationship Management, Process Improvement, Accounting Systems, Financial Modeling, Compliance Standards, Performance Monitoring, Communication, Team Leadership, Problem Solving, Commercial Awareness, MS Office Skills

Industry

Business Consulting and Services

Description

About Us With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.  Line of Service Overview Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East. Business Unit Overview Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems.How You’ll Contribute As a Finance Support Manager you will be responsible for managing the day-to-day operations for their engagement teams within the Finance Service Tower, delivering Finance Managed Services to clients. This includes execution of processes, accountability for services level performance and continuous learning and improvement of the team. They also play a key role in helping to input into and execute the Finance Managed Services strategic plans and programs. Responsibilities include but are not limited to:  Manages the day-to-day delivery for Finance engagements including oversight of key customer deliverables / outputs. Ensure timely and accurate processing of financial transactions across end-to-end finance processes for their engagements which may include procure to pay, record to report, order to cash and general ledger functions etc. Demonstrate sound understanding of financial reporting processes, risk and controls. Completes quality reviews and audits to ensure that delivery on their engagements is in line with established policies, procedures, compliance standards and customer expectations. Holds overall accountability for SLA / OLA compliance within their engagement team across Finance processes undertaken Applies analytical and financial modeling skills with holistic financial thinking and ability to interpret financial data. Manages your own workload as well as that of the engagement teams, including reporting on progress and issues escalations Monitors the performance of team members on their engagements on an ongoing basis and implements appropriate coaching Work collaboratively to drive ideas/solutions with peers and managers which will improve Client and PwC’s efficiency. Proactively build relationships with all team members within PwC including engagement with client teams as well as customers of our clients. Implements corrective actions to address any deviations, and continuously improves service delivery based on feedback Leads quality improvement initiatives based on feedback and observations Supports in executing the Finance Managed Services plans and programs to ensure the improvement of team performance and achievement of its objectives Oversee and provide support for all finance subfunctions, including O2C, P2P, R2R, A2R, FP&A, and Budgeting. What You’ll Bring Qualified Accountant with 8-12 years' experience in a role relevant to Accounting or Financial Reporting 3+ years people management experience leading a team in a complex process environment and managing workflow to deliver client outcomes Strong, practical knowledge with accounting/ reporting systems and Profit & Loss and Balance Sheet Strong understanding of financial reporting processes, with knowledge and experience managing risk and controls Knowledge of US GAAP and Insurance or Reinsurance accounting experience is desirable Knowledge of accounting for financial instruments Excellent MS office skills Designations & Certifications Bachelor's degree in accounting, Finance, Business Management / Administration or equivalent Master's degree in accounting, Finance, Business Management / Administration or equivalent from an accredited university is preferred Certifications in relevant fields (e.g., ACA, ACCA, CIMA, etc.) would be advantageous Experience in coaching and coordinating a team to ensure deadlines are adhered to Experience in defining and tracking key performance indicators (KPIs) to measure the effectiveness and efficiency of finance operations Experience of working collaboratively to drive ideas/solutions with diverse teams to improve efficiencies Strong leader who can communicate fluently in English and demonstrate an ability to drive personal and collective accountability from a diverse team Self motivated and independent, and can demonstrate strong relationships with internal and external parties Able to work under pressure and meet deadlines; demonstrates strong analytical skills Demonstrates commercial awareness in daily service provision within own area of responsibility Soft Skills: Communicate with impact Results driven Drive organizational excellence Language Skills: Proficient in written and spoken English. Arabic is a plus Travel Requirements: Your flexibility to travel 100% of the time to Syria throughout the duration of the project. This means we may require you to work away from your base office location on a regular basis and overnight stays is required. Where possible, we will take your preferences into account and strike a balance between meeting your career development/personal needs and those of the business and our clients. How You’ll Make a Difference At PwC Midde East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.  Why You’ll Love Working at PwC At PwC Middle East, you’ll find more than just a job - you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity. Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East. 

Responsibilities

The Finance Support Manager is responsible for managing day-to-day operations for engagement teams within the Finance Service Tower, ensuring timely and accurate processing of financial transactions. They also oversee quality reviews, manage team performance, and implement corrective actions for service delivery improvements.