SKILLS & EXPERIENCE REQUIRED

The type of core skills we are also looking from you are, for example:

• Knowledge and experience of working with MS Office (Office 365)
• Excellent typing/word processing skills (including formatting reports which can contain detailed information relating to young people and their family circumstance)
• Working on databases i.e. Swift/CCM social work practitioner system (desirable as training can be provided)
• Financial reconciliation on petty cash, for example
• Placing orders through the Council’s PECOS system and process invoices for payment (desirable as training can be provided)
• Upload filing onto the social work system (Electronic Social Care Record) (desirable as training can be provided)
• Ability to evaluate significance and urgency of information received and take appropriate action
• Equipped to deal sensitively with highly confidential information, of a potentially distressing and emotionally disturbing nature
• Ability to deal with parents, managers, external partners and other professionals effectively
• Excellent Customer Service Skills and equipped to deal with exposure to extremely difficult people

Essential Qualifications
You must have a good standard of general education (including Standard Grade, or equivalent, in English, Arithmetic or Maths) and it would be beneficial if you have an administration qualification. You should have a willingness to undertake further training/education.
We are seeking a highly organised, self-motivated and pro-active Management Assistant with a friendly and approachable manner.
With an ability to demonstrate a high level of accuracy and attention to detail, you will be good at multi-tasking and an enthusiastic team player.
As you will be coming into contact with young people and their families, you must have excellent customer service skills and be able to work effectively under pressure.
As you will be exposed to confidential information, you must have an appreciation for tact and follow security protocols.
You must have a good standard of general education (including Standard Grade, or equivalent, in English, Arithmetic or Maths) and it would be beneficial if you have an administration qualification.
You should have a willingness to undertake further training/education.

Please refer the Job description for details