Management Trainee, Housekeeping at Accor

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Interpersonal Skills, Communication Skills, Customer Service Skills, Supervisory Skills, Initiative, Team Player, Multi-tasking, Budgeting, Forecasting, Coaching, Problem Solving, Soft Skills, Opera, E-Housekeeping, MS Office Applications

Industry

Hospitality

Description

Company Description At Fairmont Singapore and Swissôtel The Stamford we offer our guests the finest hospitality experience in each of our destinations. Your contribution is important to the success of our Company and we are committed to providing an environment that will foster and reward your efforts. Our teams around the globe endeavour to provide a safe, attractive and dynamic working environment, which will encourage you to take initiative and demonstrate your best abilities. Together we design career plans and unveil new professional perspectives through our various development programs, and with your contribution you will help make your ambitions real. An exciting future awaits! We are searching for a diverse group of passionate individuals to work in our two NEWLY REFURBISHED hotels. Seated conveniently right above City Hall MRT station, we are located within Raffles City Shopping Centre. It is never a dull day within the hotel complex which consists of 12 Food and Beverage establishments, one of Asia’s largest and award-winning Willow Stream Spa and the cutting edge event and function space, Raffles City Convention Centre. We believe the finest hospitality experience begins with our colleagues. It is our mission to provide everyone with equal opportunities for growth and success. Hand in hand with our global team, we strive to provide a safe and dynamic working environment for all. Be a part of something big, we will love to hear from you! Job Description MANAGEMENT TRAINEE Objectives To groom, nurture and develop young talent for junior management positions with potential to grow within the organization and/or the group. This programme allows the Hotel to be equipped with a ready pool of leaders for future succession planning. Management Trainee Programme Management Trainees (MT) will embark on a 12-month training programme in preparation for assuming a leadership role within the department. Throughout the 12-month rotation, the Management Trainee will learn the basics and be rotated within the different positions/sections in the department. An individualized development plan is created to map out rotations based on the individual’s background, experience and exposure. This program offers the Management Trainee to acquire work experience from ground level whilst gaining customer service skills and developing supervisory skills. Upon successful completion of the 12-month rotation, the candidate will be placed in a suitable management position, serving an 18-month bond with the company. Housekeeping The Housekeeping Team is managed by a professional, friendly and dedicated team of Room Attendants, House Attendants and Team Leaders. Your leadership skills and the values you model as Management Trainee will inspire your team - not only to ensure an exception in-room guest experience, but also to grow their careers with Fairmont Singapore and Swissôtel The Stamford. Summary of Responsibilities: Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following: Standard Operating Procedures for Rooms Cleaning/Checking Housekeeping Management Systems which includes Opera, E-Housekeeping Inventory Control/Purchasing Procedures Budget and Forecast reports Mastering soft skills through interaction with various departments, handling guest feedback, coaching colleagues Projects Exposures related to productivity, expense control and guest satisfaction Participation in committees Requirements: Shift Work (including Sundays and PHs) Constant standing and walking throughout shift Must be able to bend and lift heavy items Qualifications Diploma/Degree in Hotel Management or related disciplines Fresh degree holders are preferred Excellent interpersonal and communication skills both written and verbal Possesses a positive attitude, mature, highly initiative and a self-starter Leadership ability, possesses drive and passion to serve others A good team player who is able to work independently and multi-task in a fast paced ever-changing environment Proficient in MS Office Applications Job-Category: Rooms Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

The Management Trainee will undergo a 12-month rotation program learning housekeeping basics, gaining customer service skills, and developing supervisory abilities across various sections. Responsibilities include mastering SOPs for room cleaning, managing housekeeping systems, inventory control, budget reporting, and participating in cross-departmental interactions and projects.