MANAGEMENT TRAINEE - RISING FAN (ROOMS)

Mandarin Oriental, Singapore is looking for a Management Trainee (Rising Fan) to join our Rooms team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

This programme provides opportunities for individuals to learn and understand all aspects of operating, supervising and managing Rooms with the ultimate goal of becoming a Director of Rooms in the future.

Included in the 18-month programme is:

• Extended onboarding within the home division
• In-depth departmental training within each of the following positions:
• Front Desk
• Concierge
• Club Lounge
• Guest Relations
• Housekeeping
• A minimum of three Rooms Projects designated by the Director of Rooms. Projects may include areas such as: Market Research, Standard Operating Procedures, Policies, FLHSS, New Business Strategies, etc.
• Spearhead and implement Rooms programmes for guests and colleagues in the hotel.
• Cross functional exposure to other departments during the 18 month programme scheduled with the Director of Rooms
• Accelerated leadership development
• Rising Fans will be given the opportunity to participate in: Move Ahead, Cornell and additional training program options.