“When I think about our group, the impact we have on Absorb’s success, and how we are operating, there is a gap to be filled. That is where you come in! The impact that your dedication and hard work is going to have on the overall success of the Account Management team and Absorb’s growth is astronomical. You will be bridging the gap that allows us to focus on creating effective and lucrative deals from the first hello to the handshake and signed dotted line. You will allow us the space to do what we do best while doing what you do best!” Garratt, Director, Account Management

ABOUT THE ROLE:

Absorb is looking for a motivated, hard working sales leader to lead our expanding Account Management team. The Account Management team manages the business relationships with Absorb Software’s existing clients. The Account Manager’s role focuses on renewing clients, upselling new products and services, as well as finding expansion opportunities. If you are your best self when supporting contract negotiations and leading a team of highly committed, client focused, and performance driven sales professionals, then look no further as this may be the role for you!
Absorb Culture - Absorb LMS

WHAT YOU’LL DO:

• Work with your account management reps, ensuring each has a deep understanding of the client’s needs and how Absorb can aid in achieving their goals and ultimately grow net dollar retention.
• Manage and report key weekly/monthly operational metrics for team and individual performance
• Collaborate with the marketing team to identify campaigns to drive qualified leads and grow the account managers pipelines.
• Develop a trusted advisor relationship with senior client stakeholders and executive sponsors to look for additional sales opportunities within the account
• Recruit, hire and nurture a world-class account management team
• Lead account management team and support client communications leveraging tools including but not limited to Salesforce, Gainsight, Inbox AI, Atlassian Suite, and Zendesk