POSITION SUMMARY

Manager – Account Management, Americas is responsible for leading all account management activity across North and South America. This includes ownership of renewal performance, strategic account planning, and client growth enablement across a defined portfolio. This leader manages a regional team of Account Managers and collaborates closely with leaders in Commercial Acquisition, Client Engagement, and Product. A core responsibility is enabling long-term revenue growth through structured planning, usage analytics, and commercial readiness—while maintaining strong alignment with acquisition teams to support cross-sell and upsell execution.

REQUIREMENTS

Required Experience:

• Demonstrated success leading regional account management teams in a subscription-based or business intelligence environment.
• Strong operational skills with experience managing retention, engagement, and upsell performance across a large book of business.
• Ability to drive results through process discipline, team coaching, and cross-functional alignment.

Soft Skills & Attributes:

• Motivational people leader with a hands-on approach to team development and performance management.
• Strong communicator with the ability to build trust with both clients and internal stakeholders.
• Client-centric mindset with the ability to balance retention and growth objectives.
• Resourceful and resilient under pressure.

Desired Experience:

• Experience with account planning and expansion playbooks.
• Familiarity with financial data products or private market clients.
• Prior experience in a scaling or restructured commercial environment.

WHO WE ARE:

PEI Group is a subscriber-focused business intelligence company. With our multi-talented global team of over 490 people, spread across EMEA, USA & Asia, our purpose is to inform and connect investment professionals across global, specialised markets. We identify specific high growth, high value investment sectors and themes where deep insight, strong market relationships and active capital flows are critical for success.

WHAT WE DO:

PEI Group provides industry-leading journalism, data, and market insight to subscribing clients via a wide portfolio of specialist brands supported by our robust and scalable digital publishing, analytics, and database platform. We also track the firms and individuals who shape markets and bring client-communities together to enable knowledge sharing, profile building and relationship development through professional networks and events. Wherever our markets are active – in New York, Los Angeles, Tokyo, Sydney, Hong Kong, Singapore, London and elsewhere – PEI is hard at work examining crucial market forces and shifting investment themes, identifying active investors and their capital allocations, and scanning ahead for regulatory changes, new compliance requirements and other risk factors.
At PEI we value diverse talent and welcome applications from everyone – regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this.

Please refer the Job description for details