Manager, Account Management at TravelPerk

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

160000.0

Posted On

18 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Leadership, Sales Expertise, Coaching, Mentoring, Client Relationship Management, Data Analysis, Strategic Planning, Team Development, Communication, Stakeholder Management, Customer Retention, Revenue Generation, Training Development, Market Trends, Performance Tracking

Industry

technology;Information and Internet

Description

About Us TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone. TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design. Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025, we raised Series E funding at $2.7 billion valuation, alongside our acquisition of Yokoy, to become the leader in integrated travel and expense management. We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel. These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel. Hear more about TravelPerk. About the Role: We are looking for an ambitious and motivated professional to step into the Manager, Account Management role. This position blends leadership, strategic account management, and hands-on sales expertise. You will oversee a team of Enterprise Account Managers. Your role is pivotal in coaching, mentoring, and driving the team toward achieving ambitious sales and customer retention goals. Reporting directly to the Director of Account Management, you will play a crucial role in developing talent, fostering client relationships, and implementing strategic initiatives that enhance overall business growth. What will you be doing? Leadership & Team Development Act as the leader of the Account Management team, ensuring their success in achieving targets. Conduct weekly 1:1s to track individual progress and provide personalized coaching. Set up monthly development objectives to foster professional growth. Develop and implement training programs to upskill the team and enhance performance. Provide continuous mentorship and feedback, creating a high-performance culture. Identify team training needs and onboard new sales professionals. Client Relationship Management Cultivate deep and meaningful relationships with key clients. Advocate for the TravelPerk value proposition, ensuring strong adoption and customer satisfaction. Act as a trusted advisor to clients, identifying opportunities for improvement and offering tailored solutions. Drive customer adoption, retention, renewals, and account expansion through proactive engagement. Sales & Growth Strategy Identify strategic account growth opportunities using data-driven insights. Collaborate with cross-functional teams to align sales strategies with market trends. Find creative solutions to optimize revenue generation across the team. Operational & Strategic Execution Track team performance against KPIs and take necessary actions for improvement. Analyze sales data to identify market trends, challenges, and areas of opportunity. Stay updated on industry trends and emerging travel technologies to maintain a competitive edge. Contribute to the continuous improvement of internal processes and account management strategies. What will you need to succeed? 5+ years of experience in Account Management, ideally within the travel or SaaS industry 2+ years of management experience Proven track record of exceeding sales targets and driving team success Strong coaching and mentoring skills with a passion for developing talent Excellent communication and stakeholder management skills Data-driven mindset with the ability to analyze trends and inform strategic decisions Highly organized with the ability to balance multiple priorities effectively Hands-on experience in creating and delivering training materials What do we offer? 💰 Competitive compensation, including equity in TravelPerk 🌴 Generous vacation days so you can rest and recharge 💊 Comprehensive benefit plans covering medical, dental, vision, life, and disability with coverage from your start date 💼 Financial benefits like 401k or Roth with company matching, and HSA or FSA plan 💪 Subscription to Wellhub, the gym benefit 👶 Family services that include adoption benefits and paid parental leave from 12 to 16 weeks 🏢 Global presence and hybrid working style 🥳 Unforgettable TravelPerk events, including travel to one of our hubs 📚 Learning and professional development opportunities 💙 A mental health support tool with access to therapists year round 📈 Exponential growth opportunities 🫶 16 paid hours per year to volunteer for a cause of your choice 🌎 "Work from anywhere" allowance of 20 working days per year Compensation and Benefits: Compensation for this role is a combination of salary, commissions, and stock options. The OTE is expected to be between $141,000 - $160,000. Actual compensation may vary based on specific qualifications, experience, and other job-related factors. How We Work Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace. At TravelPerk, we prioritise experience and potential over academic qualifications for this role. Talent and ability aren't always reflected in formal credentials. TravelPerk is a global company with a diverse customer base, and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you. Protect Yourself from Recruitment Scams All official communication from TravelPerk will always come from email addresses ending in @travelperk.com or @externaltravelperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from TravelPerk that seems suspicious, please do not respond. Forward it to security@travelperk.com and we’ll confirm whether it’s legitimate.

Responsibilities

Oversee a team of Enterprise Account Managers, coaching and mentoring them to achieve sales and customer retention goals. Develop talent, foster client relationships, and implement strategic initiatives for business growth.