Manager, Accounts Receivable at Definitive Healthcare US

Framingham, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Aug, 26

Salary

136800.0

Posted On

20 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Accounts Receivable Management, Order-to-Cash, Credit Risk Management, Collections Strategy, SOX Compliance, AR Automation, Financial Reporting, Stakeholder Management, Change Management, NetSuite, HighRadius, Salesforce

Industry

Information Services

Description

About Definitive Healthcare: At Definitive Healthcare (NASDAQ: DH), we’re passionate about turning data, analytics, and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets, opportunities, and people—paving the way for smarter decisions and greater impact. Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011. We’re also a great place to work. In 2024 and 2025, we earned multiple workplace honors, including Built In’s 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. We foster a collaborative, inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection, education, and inclusion. About the Role We are seeking an Manager, Accounts Receivable to lead our global Accounts Receivable and Customer Financial Services operations. This role is responsible for driving cash flow performance, managing customer credit risk, and scaling billing and collections processes in a high-growth environment. You will partner closely with Sales, Revenue Accounting, FP&A, Legal, and IT to ensure a strong, compliant, and customer-focused order-to-cash function. What You’ll Do Lead a global AR organization, including oversight of offshore/shared-services teams. Own customer credit policy, collections strategy, and AR governance. Act as the senior escalation point for aged receivables, billing disputes, and complex customer issues. Drive AR automation and systems optimization across platforms such as NetSuite, HighRadius, and Salesforce. Oversee SOX-compliant controls across the order-to-cash cycle and support external audits. Partner with Sales and Deal Desk on non-standard payment terms and billing structures. Own AR reporting, KPIs, and executive dashboards, including DSO, aging, and bad debt. What You'll Bring 8–12 years of progressive experience in Accounts Receivable, Order-to-Cash, or Customer Financial Services. Proven experience leading global or multi-regional AR teams. Strong knowledge of credit risk management, collections, billing, and AR accounting. Experience operating in a SOX-compliant, public-company or pre-IPO environment. Hands-on experience with NetSuite and AR automation tools (HighRadius strongly preferred). Collaborative leader with strong business partnership and change-management skills. Compensation and Benefits The salary range for this position is $72,960 – $136,800 per year, which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience, skills, and qualifications. Depending on the position, employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package, including medical, dental, and vision coverage, unlimited paid time off, and participation in the company’s 401(k) plan with employer contribution. Why we love Definitive, and why you will too! Industry leading products Work hard, and have fun doing it Incredibly fast growth means limitless opportunity Flexible and dynamic culture Work alongside some of the most talented and dedicated teammates Definitive Cares, our community service group, gives all of us a chance to give back Competitive benefits package including great healthcare benefits and a 401(k) match What our Employees are saying about us on Glassdoor: “Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed.” -Business Development Manager “Great team. Amazing growth. Employees are treated very well.” -Research Analyst “I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.” -Profile Analyst If you don’t fit all of these qualifications, but believe you’re still a great fit, feel free to apply and tell us why in your cover letter. If you are a California, Colorado, New York City or Washington resident and this role is a remote role, you can receive additional information about the compensation and benefits for this role, which we will provide upon request. Definitive Hiring Philosophy Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, religion, age, gender, gender identity, sexual orientation or any other status. If you’re interested in working in a fast growing, exciting working environment – we encourage you to apply! Privacy Your privacy is important to us. Please review our Candidate Privacy Notice which tells you how we use and process your personal information. Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators using an @definitivehc.com email address. We do not advertise open roles on Facebook and will never request money transfers or ask candidates to purchase equipment with a promise of reimbursement. If you receive any suspicious communication, please contact careers@definitivehc.com to verify your status in the application process.

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Responsibilities

Lead global Accounts Receivable and Customer Financial Services operations to drive cash flow and manage customer credit risk. Partner with cross-functional teams to optimize billing processes and ensure SOX-compliant controls across the order-to-cash cycle.