Manages and leads a team of technical support staff who design, develop, test, implement, and monitor software and tools. Works with business leaders to define scope and requirements, and plans and executes the development of various systems. Acts as liaison with business sponsors and principals.

• Collaborate with Product Owners, architects, UX strategists and web teams to deliver next generation, data driven client experiences.
• Maintain working knowledge of the Adobe Experience Cloud, including AEM, Launch, WebSDK, and Target to meet and exceed the needs of Vanguard marketing and customer experience teams.
• Identify and resolve technical issues and develop and implement continuous improvements in support of marketing and customer experience teams.
• Hire, evaluate, and manage a team of high performing engineers with a passion for developing innovative solutions. Define skill requirements for each team member and measure team member skills to define development and upskilling plans.
• Set performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Understand and comply with IT policies and procedures, Enterprise Data Governance, Privacy, Legal, and Information Security policies and procedures, and verifies deliverables meet requirements.
• Lead, coordinate and participate in special projects and perform other duties as assigned.