Manager, Advisory Services - Payer Technology - Remote at UnitedHealth Group Canada

Eden Prairie, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

188800.0

Posted On

19 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Design, User-Centered Design, Agile Delivery, Research Strategies, Prototyping, Communication, Collaboration, Problem Solving, User Experience, Design Thinking, Human-Centered Design, Change Management, Usability Testing, Data Analysis, Design Tools, Client Relationships

Industry

Hospitals and Health Care

Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are looking for an experienced and highly motivated Manager, Advisory Services to strengthen our rapidly growing team. We’re looking for someone with a consumer centric mindset, intellectual curiosity, and solid communication skills to partner with Digital Practice leaders, Product Owners, Project Managers and scrum teams. You will bring a mix of creative problem solving, intellectual curiosity, and solid communication and design skills. You will work with customers to identify their needs and develop solutions tailored to meet their requirements. You will also lead opportunities and develop proposals with leadership to ensure our customers find value in our Digital Transformation offerings. You will possess a deep understanding of the healthcare industry and previous experience in consumer centric innovation and digital transformation. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Collaborates with product management, other designers, data and analytics and engineering in discovery or requirements gathering sessions Participates in strategy & roadmap sessions Build design artifacts based on analytics, user research and best practices Ability to ideate & provide multiple solutions Regularly shares work and accepts design feedback, refining designs based on feedback received Participates in design reviews & provides constructive feedback to others If working on the final user interface, defines final layout, font, colors, padding/spacing rules that align with the necessary (Optum, UHC or commercial client) brand. Sources images, icons or videos needed to design and complete the work. When presenting, clearly articulates the problem being solved, how the user accesses the experience and how they progress through it. Manages timelines, milestones and internal processes on feature work to ensure timely delivery Prioritizes gaining a deep understanding of the client design patterns, applying them appropriately Supports research initiatives by prepping and building prototypes for user testing Leverage market insights to understand customer needs and identify new opportunities to improve current product offerings Support user research initiatives (interviews, focus groups, surveys, etc)– organizing, planning, and executing to gather data to inform designs and contribute to strategic decision making Nurture client relationships and support business development Develop knowledge in emerging technologies and enhance team operational practices Become an early adopter of industry trend identification Lead projects, develop strategies, and manage change Represent customer needs and develop solutions tailored to meet their requirements Lead sales opportunities and proposal development discussions in partnership with leadership Ability to represent customer needs and develop solutions tailored to meet their requirements Ability to translate user needs and business goals into visually appealing and functional designs Create user personas, journey maps, and other artifacts to communicate research findings Conduct user interviews, surveys, and usability tests to gather insights on user needs and behaviors Delivering performance against expectations MBO goal achievement Analyze qualitative and quantitative data to identify patterns and trends Qualified candidates will be expected to effectively demonstrate: Passion for identifying and solving customer problems Excellent communication and collaboration skills, with the ability to effectively communicate design concepts and rationale to stakeholders Ability to work independently and collaboratively in a fast-paced, dynamic environment, with a solid attention to detail and a passion for delivering high-quality user experiences Ability to work remotely You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 7+ years of experience in digital design, with a solid portfolio demonstrating expertise in designing digital experiences across web and mobile platforms 5+ years of experience working with agile delivery model Experience creating research strategies and designing and executing on those plans Expert-level understanding of user-centered design principles, information architecture, and usability best practices, including design pattern libraries and design documentation Proficiency in using design tools such as Adobe XD, Sketch, Figma, or similar software to develop unique and innovative user interfaces Proven record of successfully delivering user-centered design solutions that meet business objectives Proven portfolio showcasing a range of UX/UI design projects, demonstrating creativity, problem-solving skills, and attention to detail Demonstrated ability to conceptualize and create original design concepts, including wireframes, prototypes, and high-fidelity mockups Preferred Qualifications: Experience or certification in the following mythologies: Design Thinking Human-centered design PMP Six Sigma Change management SAFe Familiarity with accessibility standards (e.g., WCAG) and best practices Collaborative: Proven team player; able to communicate with technical and business experts at all levels of the organization Proven organized: You are methodical in your routine and pride yourself in the accuracy of your work Proven adaptable: to rapidly changing environments and work with cross-functional teams Leading without authority: Demonstrated ability to motivate staff and influence their tasks to align with organizational goals and priorities *All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Responsibilities

The Manager, Advisory Services will collaborate with various teams to gather requirements and develop tailored solutions for clients. They will also lead sales opportunities and manage timelines to ensure timely delivery of projects.