JOB DESCRIPTION/REQUIREMENTS

• Oversee the daily operations of the AATC facility, ensuring efficiency, security, and service quality.
• Manage logistics, procurement, and facility maintenance, ensuring the center operates seamlessly and meets international standards.
• Develop and implement operational policies and standard operating procedures (SOPs) for service efficiency.
• Ensure regulatory compliance, safety protocols, and quality control in all aspects of the center’s operations.
• Supervise facility management, utilities, and service contracts to ensure optimal functionality.
• Oversee the management of vendors, suppliers, and service providers, ensuring adherence to service level agreements (SLAs).
• Implement cost-control measures and efficiency improvements in facility operations.
• Coordinate with trade facilitation teams to support business events, exhibitions, and networking activities hosted at the AATC.
• Ensure the seamless delivery of business support services for tenants, investors, and trade organizations.
• Enhance the customer experience by ensuring high standards of service delivery across hospitality, event spaces, and trade services.
• Liaise with government agencies, Afreximbank leadership, and private sector partners to align operations with trade and investment priorities.
• Ensure compliance with health, safety, environmental, and legal regulations governing the AATC.
• Provide operational reports, performance insights, and risk assessments to senior management.
• Lead and supervise the operations team, ensuring high levels of performance and professionalism.
• Oversee staff training, development, and performance management to enhance operational excellence.
• Foster a collaborative and customer-focused work environment, ensuring efficiency in service delivery.
• Master’s degree in Business Administration, Operations Management, Logistics, or a related field.
• 10+ years of experience in facility operations, trade center management, or logistics management.
• Proven expertise in operational strategy, vendor management, and stakeholder coordination.
• Strong understanding of trade facilitation, business support services, and regulatory compliance.
• Proficiency in facility management software, ERP systems, and operational reporting tools.Fluency in English (French or other African languages is an advantage).
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Please refer the Job description for details