If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.
Job area: Managerial
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.

SUMMARY

The Air Export Manager oversees all aspects of the export process and performance for air cargo, ensuring efficient and timely transport while maintaining compliance with regulations. This role requires strong leadership, communication, and problem-solving skills and a deep understanding of airfreight logistics and industry standards.

EDUCATIONAL BACKGROUND / WORK EXPERIENCE

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field is preferred.
• 5 years of experience in freight forwarding, logistics, or a related field is preferred.
• Prior experience in air exports and supervisory roles is required.

PREFERRED QUALIFICATIONS:

• Familiarity with air freight regulations, customs requirements, and export controls.
• Knowledge of shipping routes and schedules.

SKILLS & COMPETENCIES

• Lead Yourself: Strong analytical and problem-solving skills, with the ability to thrive in a fast-paced environment.
• Lead Your Team: Excellent leadership and communication skills to manage and motivate a team.
• Lead Your Business: In-depth knowledge of logistics, supply chain management, and air freight principles.

LANGUAGE SKILLS

• Fluency in English is required.

AT WILL EMPLOYMENT

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay is: $78,000.00 - $117,500.00 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DUTIES AND RESPONSIBILITIES

• Manage department performance; Operationally and financially.
• Oversee the air export process, including the preparation of shipping documents, customs clearance, and bookings with air carriers.
• Coordinate with freight forwarders, airlines, and other service providers to ensure efficient cargo delivery.
• Manage relationships with customers, vendors, and third-party service providers to deliver exceptional service and ensure satisfaction.
• Negotiate carrier and vendor contracts.
• Address and resolve customer inquiries and concerns promptly.
• Ensure compliance with all relevant regulations, including customs and trade laws.
• Stay informed about changes in airfreight regulations and export controls.
• Develop and implement policies and procedures to improve efficiency and service quality.
• Identify and execute process improvements to reduce costs and enhance customer satisfaction.
• Monitor and report on key performance indicators, such as cargo delivery times, costs, and quality.
• Analyze performance data to identify trends and areas for improvement.

SUPERVISORY RESPONSIBILITIES

• Supervise a team of air export coordinators, support staff, Team lead(s) and/or Supervisor(s).
• Coach and mentor individuals, to support their professional performance and growth.