Our client is a hospital, and is looking for a Manager who can provide support for the various related departments.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or healthcare-related field.
• At least 5 years of relevant experience or equivalent qualifications in healthcare informatics systems

Skills and Competencies:

• Prior experience with EPIC systems is highly preferred.
• Strong understanding of cloud computing, DICOM, HL7 standards, and LAN/WAN & internet connectivity.
• Familiarity with budgeting and procurement workflows.
• Good knowledge of information security protocols, network security, and firewall configurations.
• Excellent analytical, problem-solving, and organizational abilities, with great attention to detail.
• Proven ability to manage multiple tasks and projects under tight deadlines.
• Capable of working independently with minimal supervision

• Plan, implement, and upgrade project schedules; allocate resources efficiently; ensure timely execution of assigned tasks; and coordinate with system vendors and departmental end users.
• Lead the submission of the annual IT work plan in collaboration with department leads and operations teams. Oversee the acquisition and implementation of IT systems and tools.
• Manage IT planning and execution for allied health departments in the upcoming Integrated General Hospital (IGH) campus.
• Serve as the Credentialed Trainer for EPIC modules, delivering onboarding and ongoing training to new department users.
• Evaluate and process EPIC system change requests from users, performing build modifications to address user needs and resolve underlying issues.
• Oversee and manage integrations between internal systems and external client platforms, ensuring compliance with security requirements and maintaining smooth data exchange and functionality.
• Contribute to the strategic development of departmental IT systems, including cloud-based applications using Synapxe or private solutions, to enhance service delivery and long-term cost efficiency.
• Upgrade existing IT infrastructure to meet evolving requirements. Collaborate closely with department stakeholders to automate workflows through IT solutions.
• Review, update, and enforce IT Standard Operating Procedures (SOPs) in alignment with MOH, cluster, and Synapxe directives, including business continuity protocols during system downtimes.
• Lead regular IT audits for the assigned allied health departments.
• Secondary Duties and Responsibilities (20%)
• Propose and/or implement AI-driven solutions to streamline daily operations and support future campus readiness.
• Monitor and manage key performance indicators (KPIs) related to cluster or institutional initiatives.
• Participate in informatics-related projects aimed at enhancing operational efficiency in allied health areas.
• Contribute to cross-institutional efforts for harmonizing systems and processes across the cluster.
• Undertake additional tasks as assigned by the reporting officer.
• Take charge of:
• Managing and maintaining departmental servers, workstations, and printers within the LAN environment.
• Overseeing procurement and deployment of IT systems and accessories.
• Preparing statistical reports on scheduled workloads.
• Conducting both scheduled and ad hoc data extraction and compilation based on user needs.
• Handling price updates, charge corrections, and audit-related activities.
  Managing vendor contracts and maintaining regular follow-up with system providers and departments.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or healthcare-related field.
• At least 5 years of relevant experience or equivalent qualifications in healthcare informatics systems.

Skills and Competencies:

• Prior experience with EPIC systems is highly preferred.
• Strong understanding of cloud computing, DICOM, HL7 standards, and LAN/WAN & internet connectivity.
• Familiarity with budgeting and procurement workflows.
• Good knowledge of information security protocols, network security, and firewall configurations.
• Excellent analytical, problem-solving, and organizational abilities, with great attention to detail.
• Proven ability to manage multiple tasks and projects under tight deadlines.
• Capable of working independently with minimal supervision.

We regret that only shortlisted candidates will be notified.
Felicia Lua Wei Xuan | CEI Reg. No.: R25157213
Job Lions Pte Ltd | EA Licence No.: 21C0594