Help shape the future as a Manager, Application Strategy & Governance – Claims, Communications & Supply Chain
Join the largest general insurance group in Australia and Aotearoa New Zealand. We’re a top-tier ASX-listed company helping to make the world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.

ABOUT US

As part of IAG you’ll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We’re ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
We’re ready for you. Apply today.
Learn more about who IAG is here

YOUR ROLE

Join our Technology & Operations team as the Applications Strategy & Governance Manager, where you’ll support the development and delivery of roadmaps and strategies for critical applications as well as setting delivery standards and disciplines to help govern our critical systems of record. Your strategic technical leadership will drive change across programs and operational teams, optimizing operational and cost efficiency.
Leading across Claims, Supply Chain, and Customer Communications domains, you will ensure the seamless functionality of business-critical systems while enabling secure and scalable digital experiences for our stakeholders. This role combines leadership, innovation, and collaboration to deliver impactful outcomes.

Key Responsibilities

• Develop and deliver application strategies and roadmaps with our architects, aligning with organizational goals and priorities.
• Ensure the embedment of our investment in engineering excellence across our engineering community helping to ready our people for a future with AI, SaaS and Cloud at the heart of everything we do.
• Lift and continuously improve our automation capability across the platform.
• Oversee compliance with industry standards and regulations, ensuring adherence and accountability across teams.
• Lead critical discussions with SaaS providers, fostering strong vendor relationships and ensuring alignment with strategic needs.
• Manage the delivery of development and integration solutions to enhance performance, security, and scalability whilst delivering on customer needs.
• Cultivate innovation and continuous improvement across teams and projects.
• Lead a team of highly skilled technology experts to deploy successful solutions to meet customer needs in line with Technology governance and disciplines.