Manager Applications and Digital at VicGov People Careers

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Stakeholder Management, Innovation Management, Critical Thinking, Systems Thinking, Commercial Management, Project Management, Contract Management, Vendor Management, IT Service Management, Resource Optimization, Budget Management

Industry

Government Administration

Description

About Us We create thriving places and connected communities. We plan, build and maintain Victoria’s transport, planning and land services. We are committed to a safe, inclusive and high-performing workplace. We welcome applicants from diverse backgrounds and are committed to creating a safe, inclusive workplace where our people can thrive and do meaningful work. About the role The Manager Applications and Digital leads a team responsible for the performance, security, availability, support, maintenance, and continuous improvement of departmental applications, digital platforms, and services. The role works closely with internal stakeholders and external partners to achieve strategic outcomes and improve service delivery across Transport and Planning portfolios.The position provides leadership, mentoring, and resource management to ensure high-performing teams and successful project delivery. Key responsibilities include managing service providers and vendors, overseeing application and technology lifecycles, leading procurement and contract activities, evaluating technology solutions, ensuring systems remain secure and fit for purpose, and optimising resources, budgets, and workforce plans in line with departmental policies and governance requirements. What we’re looking for (Selection Criteria) You’re someone who: Leads and develops high-performing teams, fostering accountability, engagement, collaboration, and recognition of success. Builds and manages strong stakeholder relationships, balancing complex needs and driving effective, innovative outcomes. Champions innovation and continuous improvement by embedding quality practices, measuring performance, and encouraging new ways of working. Applies strong critical and systems thinking to solve complex problems, identify opportunities for improvement, and deliver sustainable business outcomes. Demonstrates sound commercial, project, and contract management expertise, ensuring resources, suppliers, and investments deliver maximum value and strategic results. Click here to access the Position Description. Qualifications and experience You’ll bring: A relevant tertiary qualification. (Mandatory) At least five years' experience leading technical support or operational teams. (Mandatory) An ITIL qualification, with a strong understanding of service management best practices. (Mandatory) Pre-employment checks and employment conditions Relevant pre-employment screening and reference checks will be required. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position. Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply. How to apply Click the ‘Apply’ button to be redirected to our recruitment platform, where you may need to create an account to submit your application. Applications close at 11.59pm on Monday, 06th of July 2026. Please include both your resume and a cover letter addressing how your experience addresses each of the key selection criteria for the role. All applications must be submitted via the online portal, we’re unable to accept email or manual submissions. For further information about the role, please contact Courtenay Oliver – A/Director, Transport Digital Solutions via Courtenay.Oliver@transport.vic.gov.au Redeployees If you are a VPS redeployee, please state this in your cover letter and include your case manager’s contact details. This helps ensure your redeployment status is appropriately considered. For more information on redeployment, visit the Victorian Government policy Important Information If you require any adjustments to fully participate in the recruitment process or need the advert or attachments in an accessible format (e.g., large print), please contact us. We're here to support you.

Responsibilities

Leads a team responsible for the performance, security, and continuous improvement of departmental applications and digital platforms. Manages service providers, technology lifecycles, and procurement activities to improve service delivery across transport and planning portfolios.