Who needs insurance? Everybody. That keeps us busy. Very busy. At the Intact Lab, we use machine learning, data science, software engineering, AI, agility, UX and design thinking to transform the customer experience for millions of Canadians.
Join our team and get ready to explore, take risks, make mistakes, and learn all day, every day. We’ll support your goals with tools, opportunities, and flexibility. It’s our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Ready to make your mark?

ABOUT THE ROLE

We are seeking a dynamic and experienced Manager, Artificial Intelligence for Intact Lab to lead our GenAI projects within the Personal Lines insurance sector. The ideal candidate will possess strong leadership capabilities and a proven track record of managing AI development teams and delivering successful AI-driven projects.

WHAT YOU’LL DO HERE:

• Lead and cultivate a high-performing software engineering team, focusing on talent acquisition, engagement, and professional growth.
• Continuously advance engineering practices in Artificial Intelligence in collaboration with your team.
• Implement and refine tools and processes to boost team autonomy and efficiency, while providing necessary training and coaching.
• Balance project needs and resource development through intelligent planning of human resources in software engineering.
• Oversee AI-centric projects, aligning with the organizational strategies, priorities, and constraints.
• Work closely with the Product Owner and Data Scientists to define project scope, objectives, and increments, providing leadership and vision throughout.
• Coordinate activities and dependencies across different project teams, manage risks, propose mitigation measures, and communicate project KPIs.
• Ensure the integration of MLOps best practices to streamline the deployment and monitoring of AI models, including GenAI solutions.
• Ensure solutions meets client expectations and comply with security and governance standards, while optimizing impacts and infrastructure requirements.

Working here means you’ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as uniqu