Manager, Asset Services - Wealth Management Europe Operations at Royal Bank of Canada
, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Team Management, Coaching, Development, Financial Services, Change Navigation, Motivation, Initiative, Attention To Detail, Time Management, Delegation, Stakeholder Management, Risk Management, Process Improvements, Operational Delivery, Decision Making

Industry

Financial Services

Description
Job Description What is the opportunity? The role of Manager, Asset Services, is responsible for leading an operational team function and ensuring the effective management of operational risk while maintaining data integrity. The Manager requires a deep understanding of operational procedures and practices, as well as the ability to develop and implement strategic initiatives, drive process improvements, and make informed decisions that impact Wealth Management Europe (WME) Operations. The role is accountable for all team management activities, including adherence to HR processes and promoting team engagement. Additionally, the role is expected to foster a positive working environment for the operational team function and act as a role-model in-line with group values encouraging colleagues to speak up for the good of RBC. RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements. What will you do? Ensure procedures are maintained and adhered to, guaranteeing a high level of accuracy and the timely delivery of service in accordance with relevant WME Operations procedures, standards and SLAs (where defined) Review and sign-off of departmental procedures in-line with regulatory and audit requirements, while delivering on agreed timescales (for (for example, ensuring active individual and team engagement with ActiveOps) Ensure timely and appropriate levels of escalation, as well as proactively supporting the resolution of risks and issues Set a clear direction and purpose for operational team function aligned with group strategy Ensure personal and team member understanding and adherence to Risk and Control, Policy Frameworks specific to the role in WME Operations Embed and drive a culture of simplification and innovation via continuous improvement within team(s) and working collaboratively with Operational Initiatives Ensure the change portfolio is understood and adequately resourced from within the team to support the deliverables working collaboratively with Operations Initiatives What do you need to succeed? Must-have Demonstrated leadership experience with proven ability to manage, coach and develop high-performing teams. Understanding of Financial Services. Able to navigate change and bring teams with you, maintaining engagement and performance. Excellent motivator and proven ability to use own initiative. Excellent attention to detail. Excellent time management to deliver effective planning and organisation. Excellent delegation skills. Experience of supporting internal and external stakeholder relationships at all levels. Nice-to-have Experience within the Financial Services Sector. What is in it for you? We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Leaders who support your development through coaching and managing opportunities. Opportunities to work with the best in the field. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. Agency Notice RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details. #LI-SS2 Job Skills Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury Management Additional Job Details Address: 144 MORRISON STREET:EDINBURGH City: Edinburgh Country: United Kingdom Work hours/week: 35 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-02-26 Application Deadline: 2026-03-13 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
Responsibilities
The Manager is responsible for leading an operational team function, ensuring effective operational risk management, and maintaining data integrity within Wealth Management Europe Operations. This includes ensuring procedures are followed, reviewing departmental documentation, and setting a clear direction aligned with group strategy.
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