Manager Assistant - Global Servicing & Corporate Functions at American Express Company South Africa

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

150250.0

Posted On

23 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Thinking, Analytical Skills, Project Management, Organizational Skills, Time Management, Communication Skills, Problem Solving, Interpersonal Skills, Microsoft Office, Attention To Detail, Self-Motivation, Flexibility, Confidentiality, Collaboration, Leadership, Creativity

Industry

Financial Services

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague can share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. The Manager Assistant is a key role providing analytical, strategic, communications and executional support for the Global Compliance & Ethics team. The incumbent will be a strategic thinker who possesses confidence and composure to support a wide range of initiatives, while working across multiple teams within Global Compliance Risk and with other key partner groups (e.g., Finance, CEG, GCO). Key responsibilities include: Support driving the strategic agenda for Head of Global Servicing and Support Functions focusing on key initiatives and the overall management of the department. Provide detailed project management support across the team, including tracking and analyzing progress, and possess the ability to identify and escalate project risks & issues timely to ensure maximum business benefits are achieved. Develop and execute employee engagement and communication strategy, including business updates and colleague development programs. Build impactful and comprehensive presentations for Leadership meetings, Town Halls, and adhoc needs. Manage staffing requests, headcount, and organization charts. Support business planning and operations (e.g., annual budget and planning, monthly operational reviews, risk and finance reviews, leadership updates). Build strong working relationships across the group, as well as with business partner groups to maximize collaboration, problem solving and generate solutions to deliver results. Minimum Qualifications: Demonstrated strategic thinking and analytical skills, ideally with 3+ years of experience in strategic analysis, consulting, communications and/or project management related roles. Superior organizational, program management skills, time management and multi-tasking skills and the ability to set priorities and manage tasks to drive results within a short time frame. An ability to manage multiple tasks and projects simultaneously, with great follow-up and attention to detail, and work well in a fast paced and dynamic environment. Professional demeanor and strong communication skills, both verbal and written with demonstrated ability to remain calm under pressure and be flexible when faced with changing priorities. Creative problem solver who can manage tasks and projects autonomously with minimal supervision. Energetic, curious, self-motivated, proactive and able to work well under pressure and in an unstructured environment. Maturity, self-awareness, and integrity – able to maintain strict confidentiality. Strong professional presence and interpersonal skills with an ability to collaborate, influence, and be a team player. Fluency in Microsoft Office tools: Excel, Word and PowerPoint Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Responsibilities

The Manager Assistant provides analytical, strategic, communications, and executional support for the Global Compliance & Ethics team. Key responsibilities include supporting the strategic agenda, project management, employee engagement, and building presentations for leadership meetings.