Job Posting Title
Manager, ATS Learning Safety and Validation
Job Category
Operations Training Delivery
Language Requirements
Bilingual / Bilingue
In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.
Flexible Work Agreement Type
Hybrid / Hybride
Posting End Date
2025-09-08
Job Grade
L1 Zone A
Pay Range
Commensurate with Experience / Selon l’expérience
Job Summary
Reporting to the Manager, Air Traffic Services (ATS) Learning Compliance, the Manager, ATS Learning Safety and Validation leads the evaluation of training effectiveness across ATS Learning. As a subject matter expert in training validation, they collect, analyze, and report data to support informed decision-making on training improvement, while maintaining a strong commitment to data confidentiality.
The Manager, ATS Learning Safety and Validation also plays a critical role in driving corrective action plans and proactively mitigating risks related to safety investigations and regulatory audits. A comprehensive understanding of training policy, international air navigation competencies, and applicable regulatory requirements is essential.
Possible Work Locations: Ottawa Head Office, Gander ACC, Moncton ACC, Montreal ACC, Toronto ACC, Winnipeg ACC, Edmonton ACC, Vancouver ACC
Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

• Design, develop, and implement validation processes and tools for ATS Learning programs, aligned with International Civil Aviation Organization (ICAO) recommendations and global best practices.
• Lead and mentor a team responsible for executing validation activities and analyzing training effectiveness data.
• Analyze complex data and translate findings into actionable insights to inform training design, development, and delivery.
• Implement safeguards to protect sensitive information and ensure confidentiality throughout the validation lifecycle.
• Manage requests for student and instructor feedback data, ensuring timely and accurate reporting that maintains confidentiality.
• Coordinate and monitor mitigation plans for safety investigations and audit findings.
• Identify departmental risks and track progress of approved mitigations.
• Develop policies, standards, processes, and tools to support the analysis, design, development, delivery, and validation of ATS Learning programs.
• Conduct training reviews and support compliance audits in accordance with the ATS Learning Training Governance Framework.
• Lead or contribute to other learning compliance projects or initiatives.

What you bring:

Education:

• Post-secondary education in education, data analytics, psychology, or a related field.

Experience:

• Minimum 2 years experience in data analysis, preferably within educational or training environments.
• Experience in leading and facilitating diverse, multi-disciplinary teams.
• Experience coaching individuals and teams to improve performance and collaboration.
• Experience in developing and implementing innovative tools, technologies, or workflows.
• Experience in project management.
• Experience in shaping and supporting positive corporate culture initiatives.

Knowledge:

• Knowledge of adult learning principles and instructional design methodologies (e.g. ADDIE).
• Expertise in training evaluation models (e.g. the Kirkpatrick Model).
• Proficiency in survey design and data analysis tools (e.g. Excel, Power BI).
• Familiarity with research and statistical methodologies, including data collection techniques.
• Familiarity with regulatory audit and risk management processes.
• Familiarly with the air navigation industry.
• Familiarity with ICAO recommendations for assessing training effectiveness is an asset.
• Proficiency in Microsoft Office (Excel, PowerPoint, and Word).

How others describe you:

• A natural leader who inspires, motivates, and coaches others to shape a positive, engaged workplace culture.
• Skilled in effectively managing projects and developing effective methodologies for training initiatives.
• A confident facilitator, capable of delivering compliance training and corporate presentations with clarity and professionalism.
• An exceptional communicator, both written and verbal.
• Trusted to act with initiative, sound judgement, and discretion, especially when handling sensitive or confidential matters.
• Ability to generate reports and make data driven decisions and recommendations that enhance training quality.
• Highly organized and goal-oriented, with a talent for prioritizing tasks and motivating teams to meet goals.

Working Conditions:

• This position is a hybrid position with a minimum 3 days per week on site.
• Occasional travel required.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.
Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
The successful candidate must meet the security requirement of the position and be legally able to work in Canada.
We thank all applicants for their interest; only those selected for next steps will be contacted.
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• Design, develop, and implement validation processes and tools for ATS Learning programs, aligned with International Civil Aviation Organization (ICAO) recommendations and global best practices.
• Lead and mentor a team responsible for executing validation activities and analyzing training effectiveness data.
• Analyze complex data and translate findings into actionable insights to inform training design, development, and delivery.
• Implement safeguards to protect sensitive information and ensure confidentiality throughout the validation lifecycle.
• Manage requests for student and instructor feedback data, ensuring timely and accurate reporting that maintains confidentiality.
• Coordinate and monitor mitigation plans for safety investigations and audit findings.
• Identify departmental risks and track progress of approved mitigations.
• Develop policies, standards, processes, and tools to support the analysis, design, development, delivery, and validation of ATS Learning programs.
• Conduct training reviews and support compliance audits in accordance with the ATS Learning Training Governance Framework.
• Lead or contribute to other learning compliance projects or initiatives