POSITION SUMMARY

The Manager of Audio Visual Services will supervise and lead the team of full-time and part-time AV technical staff at The Frick Collection. The AV team is responsible for live event production (which includes concerts, lectures, panel discussions & external rental events) in the newly opened, state-of-the art Stephen A. Schwarzman Auditorium and other locations across the museum.
The AV team is also responsible for meeting rooms, media walls, and digital signage. This is a primarily administrative/managerial position, involving scheduling, evaluating, providing guidance, and fostering a collaborative environment among the team of AV technicians. Frequent meetings with stakeholders across the museum (event managers, curators, educators, as well as private rental clients) will be required.

PHYSICAL REQUIREMENTS

The candidate must be able to perform the essential functions of the position and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Ability to interact in-person with colleagues, vendors, and visitors.
Ability to traverse throughout the office, building(s) and gardens both in and out-of-doors and visit different levels of the building. Ability to transport and operate AV equipment of up to at least 50 pounds.

• Team development: Provide mentorship and training opportunities for AV staff
• Collaboration and Communication: Work closely with curators, educators, and other museum staff to fulfill AV needs for various projects
• Project Management: Oversee the AV calendar, planning, installation, and troubleshooting of AV equipment for events and general museum use. Maintain documentation for inventory, infrastructure, and production software
• Technical Expertise: Provide knowledge of AV systems, including audio, video, lighting, and interactive technologies, and ensuring systems are functioning correctly. Advise clients on technical needs as it relates to their events
• Strategic planning: Contribute to long-term planning for AV systems and workflows, ensuring alignment with organizational needs
• Budgeting and resource allocation: Develop and manage budgets, track expenditures, oversee equipment inventory, and make recommendations for upgrades or purchases. Ensuring projects stay within financial parameters
• Vendor and contract management: Oversee relationships with external vendors, contractors, and production companies, including sourcing, negotiating, and managing contracts
  Requirements:

The education and/or experience requirements listed below are representative of the knowledge, skill, and ability required to successfully perform the essential duties of this position.

• Required minimum of 7 years working in technical theater or media services, preferably in a large performing arts organization, art museum or gallery
• Experience working with and scheduling AV teams of 5-10 members or more
• Positive, professional, flexible demeanor. Ability to use tact and effective communication to navigate workplace relationships, manage conflicts, and build positive interactions
• Ability to understand and communicate how smaller logistical details impact the big picture
• Excellent written and verbal communication skills and the ability to coordinate and prioritize multiple projects at once
• Excellent attention to detail and troubleshooting skills
• Understanding and appreciation for the museum environment