1. MANAGING THE EXECUTION OF DELIVEROO’S B2B PARTNER COMMUNICATION STRATEGY

• Oversee the B2B marketing calendar, working closely with relevant internal teams to plan, schedule, QA and deliver a variety of communications across multiple channels.
• Optimise campaign planning and execution to balance the needs of strategy, business goals and frequency
• Surface and resolve trade off decisions to ensure smooth campaign execution and maximum business impact
• Integrate and then oversee the execution of internal communications that are sent to Deliveroo frontline teams, aligned to those that are sent externally to Partners

TECHNICAL SKILLS REQUIRED

• Experience using Pardot and Salesforce Marketing Cloud (must have)
• Knowledge of Sales Cloud data structures
• Experience using Marketing automation, planning & management, SEO and other analytical tools
• Working knowledge of HTML, CSS, AMPscript and SQL

As Manager, B2B Marketing Operations, you will be responsible for the design, build, delivery and optimisation of Deliveroo’s external B2B communications. With your team of operations executives you will ensure that we communicate with the right person at the right time, across an increasing selection of channels. As part of a wider program to improve how Deliveroo communicates with our partners you will play an integral role in designing and testing new campaigns, cadences and channels.
Beyond your immediate team you will also be a key member of the Commercial Operations Management Team reporting to the Commercial Operations Director. As such you will contribute to defining and embedding our wider approach to commercial enablement, in support of building a market-leading proposition for all of our restaurant and retail partners through our frontline teams.
What You will be responsible for: