JOIN OUR TEAM!

We are looking for a Manager, BC Alliance for Settlement Case Management to join our MOSAIC Family & Settlement Team! Not sure if you’re 100% qualified? We encourage you to apply anyway! MOSAIC is an equal opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply.

QUALIFICATIONS:

• Post Secondary degree, certificate, or diploma related to the humanities, or education or high school completion and a diploma in an area such as Management, Volunteer Development, Community Development, or Community Social Services or comparable work experience.
• 3 to 4 years working in all aspects of program service area; community development; one to two years’ experience in program management; implementing organization policies and procedures; working with immigrants and refugee children and families from different ethno-cultural minority communities
• Ability to communicate individual client and community issues to funders and community partners
• Able to work independently and lead a team
• Cultural awareness
• Community Development skills
• Strong English communication skills, other languages are an asset
• Interpersonal skills
• Organized and able to set priorities and meet deadlines
• Problem-solving and analytical skills
• Project management
• Public Speaking and facilitation skills
• Supervisory and leadership skills
• Tactful, discrete, diplomatic, patient, flexible
• Proficiency in MS Office suite; databases, and standard office equipment
• Valid and satisfactory Criminal Record Check is required

• Provide overall coordination and planning of deliverables (outputs and outcomes)
• Supervise and support the work of program workers of BC Alliance for case management to support the work of program activities.
• With input from alliance partners and senior manager, lead and implement alliance priorities.
• Plan and facilitate Alliance Meetings across all levels of staff
• Coordinate the consistency of tools and practices for use by alliance member agencies.
• Determining needs of Alliance members, plan and organize trainings for Alliance agency staff.
• Ensure delivery of the Program is consistent and professional
• Ensure timely, consistent and relevant communication with Alliance member agencies including sharing of reports, minutes, training information.
• Supervise the promotion and marketing of all program related activities
• Work closely with the Alliance Member Agencies at all levels
• Participate/lead team, partnership, departmental, all-staff, and relevant community meetings, in-service training, and other training as assigned
• Working closely with Alliance agencies to ensure collaboration and progress on alliance priorities as set out in terms of reference and strategic plan
• Maintain working knowledge of emergent issues
• Coordinate the development of innovative services and resource materials that support member agencies
• Assist the senior manager to identify funding sources
• Participate in ensuring development and submission of proposals and budgets for new and existing programs in a timely fashion
• Work with the senior manager and the Finance Department to ensure financial integrity and accountability for the Program
• Assist the senior manager and Finance Department to prepare contract budgets
• Monitor contract budgets, cash flows, variances, financial statements, reports, and expense records
• Assist the senior manager in ensuring program expenditures fall within limits established by the contract agreement
• Assist the senior manager in providing financial information on request and during financials audits and monitors
• Act as a resource for community organizations, stakeholders, and partners to collaborate with MOSAIC to build capacity for immigrant and refugee communities
• Work in partnership with community organizations and stakeholders to organize and coordinate public education/information/resource events
• Attend consultations, meetings, and conferences on issues relating to settlement, newcomer labour market integration, community development and connections, and policy dialogue
• Compile reports and service statistics for the senior manager on emerging issues and community trends, developments in case management, and funder-related feedback