Manager - Brand Operations at Sagility

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Coordination, MS Office, AI Tools, Dashboards, Trackers, Performance Reports, Finance Basics, PR/PO Processes, Invoicing, Attention to Detail, Documentation Skills, Stakeholder Management, Brand Marketing, Communications, Digital Marketing, Global Teams

Industry

Operations Consulting

Description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Job title: Manager - Brand Operations Job Description: Job Title: Manager – Brand & Comms Operations (Global Brand & Corporate Communications) Function: Global Brand & Corporate Communications Location: India (Onsite-Bangalore, AMR office) Reporting to: AVP – Global Brand & Corporate Communications Role Overview We are looking for a detail-oriented, analytically strong, and highly reliable Brand Operations professional who will be responsible for all backend operation….. of the Global Brand & Corporate Communications team. This role will support multiple verticals including Internal Communications, Client Experience, Workspace Branding, Talent Branding, Leader Communications, and Social/Digital Marketing by driving reporting, dashboards, workflow tracking, vendor & budget coordination, and stakeholder management. The role will work closely with VPs, AVPs, Finance, Procurement, and external vendors, ensuring smooth operations, financial hygiene, and data-driven decision-making across the function. Key Responsibilities 1. Workflow Management Act as a back-end support for the Global Brand & Corporate Communications function, tracking workstreams across all sub-teams. Create and maintain workflow trackers (project-wise, team-wise, and priority-wise). Coordinate with internal stakeholders to collect inputs, timelines, dependencies, and status updates. Flag risks, delays, and bottlenecks proactively. Support leadership with weekly, monthly, and quarterly operational reviews. Administrative support for Lead- Global Brand & Corp Comm 2. Reporting, Analytics & Dashboards Collate data from multiple sources (internal comms, digital, client experience, talent branding, etc.). Analyze performance metrics and create structured performance reports. Work with VP/AVP to build leadership dashboards (KPIs, progress, ROI, budget utilization). Prepare presentation-ready reports for internal reviews and leadership forums. Ensure consistency, accuracy, and insights in all reporting outputs. 3. Repository & Knowledge Management Own and manage the central repository for: Campaign plans Reports & dashboards Creative assets Vendor documents & contracts Ensure version control, easy access, and documentation hygiene. Create SOPs and templates for recurring processes. 4. Finance, Budget & Vendor Management (Tactical) Support budget tracking and utilization reporting for the Brand & Communications function. Raise PRs (Purchase Requisitions) in coordination with internal stakeholders. Track PO issuance and link it to vendor deliverables. Coordinate with vendors for invoice submission. Maintain a vendor invoice tracker (invoice status, approval, submission, payment). Follow up with Finance & Procurement teams for timely payments. Ensure compliance with internal finance and procurement processes. 5. Stakeholder Coordination Act as the single point of coordination between: Brand & Comms teams Finance Procurement External vendors/agencies Enable smoother communication and faster closures. Support leadership in managing cross-functional dependencies. Key Skills & Competencies Must-Have Skills Strong project coordination Advanced proficiency in MS office, AI tools Experience creating dashboards, trackers, and performance reports Strong understanding of finance basics, PR/PO processes, and invoicing Excellent attention to detail and documentation skills Ability to work with senior stakeholders (VP/AVP level) Good to Have Experience in Brand, Marketing, Communications, or Agency environments Familiarity with tools like Workday/Power BI / Tableau / Smartsheet / Asana / Monday / Jira Basic understanding of digital marketing and communications metrics Exposure to global or multi-geo teams Behavioural Attributes Highly organized and structured Proactive problem-solver Comfortable juggling multiple stakeholders and priorities Strong follow-through and ownership mindset Calm under pressure and deadline-driven Discretion and confidentiality in handling leadership information Experience & Qualification 6-10 years of experience in Operations, Brand Ops, Marketing Ops, or Business Operations Bachelor’s degree in business, Management, Communications, or related field MBA or Operations/PMO certification is a plus Why This Role Matters This role is critical in enabling the Brand & Corporate Communications team to scale efficiently, remain financially disciplined, and operate with clarity, structure, and data-backed decision-making. Location: BangaloreIndia Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Already keen? Discover your next role with Sagility, a great place to work.

Responsibilities

The Manager - Brand Operations will support the Global Brand & Corporate Communications team by managing backend operations, including workflow tracking, reporting, and stakeholder coordination. This role is essential for ensuring smooth operations and data-driven decision-making across various communication verticals.