Manager - Business Applications Operations at Qiddiya Investment Company

Riyadh, Riyadh Region, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Applications, Process Improvements, Troubleshooting, System Upgrades, Vendor Coordination, Data Integrity, User Training, IT Security, Data Protection, Application Lifecycle Management, POS Systems, ERP Integration, Vista Entertainment, Operational Support, Compliance, Monitoring

Industry

Entertainment Providers

Description

Qiddiya Investment Company is on the lookout for a proactive and experienced Manager - Business Applications Operations to spearhead our business applications team. This key position will focus on optimizing the performance and functionality of our applications, ensuring they meet the operational needs of our organization. As the Manager, you will collaborate with various stakeholders to drive process improvements, troubleshoot issues, and implement best practices, all while fostering a culture of innovation and excellence. Primary Responsibilities Manage and maintain the Vista Cinema systems, including POS, TMS, Head Office, Kiosk, and related modules, ensuring optimal performance, data integrity, and high system availability across all cinema locations. Lead the planning and execution of new Vista rollouts, upgrades, and integrations with third-party systems (e.g., payment gateways, loyalty programs, ERP) with minimal disruption to operations. Serve as the primary point of contact with Vista Entertainment and internal stakeholders, overseeing escalations, support tickets, and enhancement requests in line with business priorities. Oversee system configurations, pricing structures, promotions, and business rules setup within Vista modules to support both operational and marketing requirements. Ensure accurate synchronization and reporting between Vista and other business systems, maintaining data consistency and actionable insights across platforms. Conduct user training sessions, prepare manuals, and provide ongoing operational support to cinema, ticketing, and head office users to enhance efficiency and system utilization. Implement monitoring and control measures, ensuring compliance with IT security standards, data protection policies, and internal audit requirements across all Vista systems and connected environments. Bachelor’s degree in Information Technology, or a related field 5+ years of experience managing business applications Strong understanding of application lifecycle management, UAT, system upgrades, and vendor coordination. ITIL certification (or equivalent ITSM framework) is a strong advantage. Comprehensive benefits package

Responsibilities

Manage and maintain the Vista Cinema systems, ensuring optimal performance and high system availability. Collaborate with stakeholders to drive process improvements and implement best practices.