Manager Business Excellence at Port of Townsville
Townsville, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Improvement, Digital Transformation, Change Management, Innovation, AI Maturity Uplift, Quality Management, Stakeholder Engagement, Organisational Capability Uplift, Process Optimisation, Technology Adoption, Continuous Improvement, Analytical Skills, Facilitation Skills, Executive Communication, Team Leadership, Project Management

Industry

Wholesale Import and Export

Description
Primary Purpose of Position The Manager Business Excellence provides strategic partnership for digital transformation, enterprise-side change, and innovation across the Port. This role ensures the organisation has the framework capability and discipline required to successfully deliver improvement and transformation initiatives. It leads the development and execution of the Port's innovation pipeline, including AI maturity uplift, emerging technologies, and quality management to enhance operational performance, safety, customer value and workforce capability. The position leads a small, cross-skilled team responsible for driving structured change, enabling technology adoption, and embedding continuous improvement across operational and corporate functions. This is a fixed term, 3 years fulltime position. At the Port of Townsville, we value and celebrate the diversity of our community and recognise that it enriches our workplace. We strongly encourage applicants from all backgrounds to come forward, confident that you will be met with respect and consideration. We are committed to ensuring our working environment is safe and welcoming. If you are an applicant who faces challenges due to cultural barriers or disabilities, please know that we are here to support you throughout the application process. We strive to create a welcoming and accessible recruitment experience for all candidates, and we encourage you to approach us if you require any assistance or accommodations. Together, let's build a workforce that thrives on inclusivity and embraces the strengths that everyone brings to our team. Application Process Click apply and follow the prompts Attach your current resume and a cover letter to your application For enquiries, please contact peopleandculture@townsville-port.com.au, noting that applications must be submitted via our recruitment site - email applications will not be accepted.
Responsibilities
The Manager Business Excellence provides strategic partnership for digital transformation, enterprise-wide change, and innovation, ensuring the organization has the necessary framework and discipline to deliver improvement initiatives. This role leads the development and execution of the Port's innovation pipeline, including AI maturity, emerging technologies, and quality management to boost performance, safety, and customer value.
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