Manager - Business Intelligence at Makro PRO

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Intelligence, Data Analysis, SQL, Python, Power BI, Campaign Tracking, Marketing Attribution, Customer Journey Analytics, Data Science, Machine Learning, Commercial Strategy, Data Storytelling, Funnel Analysis, Stakeholder Management, Problem Solving, Data-First Culture

Industry

Software Development

Description

MakroPRO is building Thailand’s next-gen commerce engine — blending offline retail, express delivery, and digital marketplace into one powerful omni-retail platform. We’re hiring a Manager - Business Intelligence Lead to architect and scale our core data systems that drive growth, profitability, and speed. This role goes beyond dashboards — you’ll own the BI layer that fuels commercial strategy, campaign intelligence, inventory efficiency, and next-gen use cases. It’s a high-autonomy, high-impact role for someone who builds fast, thinks commercially, and leads with data. Responsibilities: Core Business Intelligence Create self-serve dashboards for Commercial, Marketing, Product, and Ops teams using Power BI and monitor real-time business health and proactively alert teams on performance anomalies or trend shifts. Implement effective platform, marketing and campaign-level ROI frameworks to measure promotion and pricing efficiency. Advanced Analytics & Data Thinking Define segmentations, LTV models, buyer cohorts, and marketplace health indicators. Conduct funnel analysis across app journey — from acquisition to repeat behavior and basket expansion. Initiate & lead data science project and collaborate with data science teams to model forecasting, pricing elasticity, churn signals, etc. Cross-Functional Strategy Partner with category heads, marketing leads, and Ops and Product owners to translate business needs into analytics action plans. Work with Product and Tech on instrumentation, tagging, event tracking, and feature experiments. Coach and mentor junior analysts on structured problem solving, data storytelling, and tooling best practices. Business Outcomes Improve campaign ROI, customer reactivation rates, and platform conversion through actionable insights. Reduce data turnaround time and increase adoption of BI tools across stakeholder teams. Push MakroPRO toward a data-first culture with proactive insight generation and operational integration. 6–10 years of experience in BI, analytics, or data strategy — at least 3 in e-commerce, Consulting, or omni-retail Strong SQL, Python and dashboarding (Power BI) Experience designing campaign tracking, funnel metrics, marketing attribution, and customer journey analytics Strong commercial sense — ability to think like a category lead, not just an analyst Comfortable with ambiguity, owning workstreams, managing stakeholders, tight deadlines, and high-stakes decision-making Bonus: Knowledge Data Science, ML models, or AI tools (even better if you've piloted them in a business context)

Responsibilities

The Manager - Business Intelligence will create self-serve dashboards for various teams and implement ROI frameworks to measure efficiency. This role also involves leading data science projects and collaborating with cross-functional teams to drive actionable insights.