JOB DESCRIPTION:

The Operations Performance & Workforce Management (PWFM) team is part of the Operational Excellence and Capabilities pillar in Business Banking Operations. The Performance & Workforce Management team is responsible for Reporting, Business Continue Management (BCM), Business premises Support, attestations, Workforce Management, Central hiring and learning and Development and performance testing, audit, SOX controls and remediation supporting BB Operations.
We are committed to meeting the high expectations and complex needs of our customers, our partners across the bank, while support our colleagues in the quest to be Better Business Bankers.

JOB DESCRIPTION:

The Manager will provide day-to-day leadership, to ensure effective and efficient delivery of governance and control support in accordance with reporting standards, compliance, audit, SOX controls and regulatory guidelines. While overseeing, leading, and managing audit testing and Remediation.

CUSTOMER:

• We are looking for an energetic, self-motivated individual who will represent the business as a subject matter expert on developing, communicating, and implementing a holistic strategy as it relates to Risk and Governance functions.
• Act as a strategic partner by leading relationships with key Governance Partners and interfacing with Business Leadership to clarify scope of accountabilities while influencing and aligning partners as needed.
• Provide direction and/or input to complex, wide ranging enterprise, or cross-function / business projects/initiatives as a subject matter expert and where necessary participate in identifying, designing, and testing risk mitigating strategies and supporting the implementation.
• Deliver an integrated and aggregated view of all Risk related activities across the Business to Management and Executives with health status and delivery map.
• Forecast Audit/Testing activities and demand, coordinate required resources and prioritization of the portfolio of testing initiatives with key stakeholders.
• Provide functional / business level communications between Governance /Testing partners and the Business to ensure messages are consistent, appropriate, and aligned to business strategies and executive management direction.
• Creates “storytelling” presentations on business performance (competitive analysis, etc.)
• Identifies/recommends/supports the implementation of actions/remediation plans to address performance/risk/governance issues

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details