9002 - Carmax Auto Finance - 225 Chastain Meadows Ct NW, Kennesaw, Georgia, 30144
CarMax, the way your career should be!

QUALIFICATIONS AND REQUIREMENTS

• One to three years related leadership experience
• Experience in a back office, call center and/or auto finance environment preferred
• Moderate competency in Microsoft Office Suite

Providing leadership to a team of hourly, non-exempt associates and effective oversight ensuring that customer payments and other transactions are posted to customer accounts and other processes are completed in accordance with policies, procedures and company expectations within specified timeframes.

• Fueling the talent pipeline by hiring the right people, appropriately assessing, coaching, and developing the associates to meet their potential.
• Driving associate engagement through targeted activities and interactions.
• Ensuring daily balancing and reconciliation of account activity is completed timely and accurately.
• Being a change leader and effectively managing change to ensure your team and others embrace change.