Manager, Car Wash at Nouria

West Springfield, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

0.0

Posted On

18 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team leadership, Performance management, Customer service, Operational excellence, Scheduling, Sales initiatives, Inventory management, Safety compliance, Conflict resolution, Multitasking, Communication, Problem solving, Decision making, Microsoft Office, Equipment maintenance

Industry

Retail

Description

What You’ll Do Lead the Team. Drive Results. Deliver an Exceptional Customer Experience. Golden Nozzle Car Wash is seeking a hands-on, results-driven Site Manager to oversee the daily operations of our high-volume car wash facility. This leadership role is ideal for someone who thrives in a fast-paced environment, enjoys leading teams, and is passionate about operational excellence and outstanding customer service. As Site Manager, you will be responsible for maximizing site performance, developing your team, and ensuring every customer leaves having had a great experience. A day in this role may include: Lead and supervise all daily site operations including staffing, scheduling, coaching, and performance management Ensure the facility, equipment, and grounds are clean, safe, and fully operational at all times Optimize workflow and vehicle throughput to minimize wait times and enhance customer experience Deliver best-in-class customer service by addressing inquiries, feedback, and concerns promptly and professionally Execute sales initiatives and membership growth strategies to drive revenue and customer retention Monitor inventory levels and coordinate ordering of chemicals, parts, and operational supplies Enforce all safety procedures and regulatory compliance standards Review operational reports, KPIs, and financial metrics to improve site performance Partner with senior leadership to execute site-specific goals and business initiatives Resolve employee and customer conflicts effectively to maintain a positive, productive environment Core Competencies Problem Solving & Decision Making Team Leadership & Collaboration Customer-Centric Mindset Results-Driven Execution Safety & Operational Compliance Preferred Qualifications (Experience and skills that will help you succeed in this role) Leadership experience in a supervisory or management role (car wash, automotive, retail, or service industry preferred) Ability to lead, motivate, and develop a high-performing team Strong organizational, communication, and multitasking skills Customer-first mindset with a commitment to delivering exceptional service Working knowledge of car wash equipment, maintenance practices, and safety standards is a plus Proficiency with Microsoft Office and basic operational software systems High School Diploma or equivalent Minimum Requirements (Must meet all the following to be considered) At least 18 years of age Ability to work up to 50 hours per week, with additional hours as business needs require Flexible availability to cover shifts at the location such as evenings, weekends, and holidays if needed Required to work at least one weekend day Open availability based on the operational needs of Golden Nozzle Physical Requirements Ensure physical maintenance, safety, cleanliness, and overall appearance of all store facilities Ability to lift, carry, and hold up to 50 lbs. Ability to work outdoors in temperatures ranging from -10°F to 100°F Must be able to stand, walk, and move around vehicles for extended periods of time Why Join Golden Nozzle? Competitive pay + performance incentives Leadership development and advancement opportunities Fast-paced, team-oriented environment Opportunity to make a direct impact on site success and customer satisfaction Apply today to lead a dynamic team and grow your career with Golden Nozzle Car Wash! Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are looking to start a career or grow and develop your skills, Nouria is the perfect place to work! We want you to achieve your goals, have a defined career pather and a rewarding work environment. Whether you're looking for a part time, store management or a corporate role, we are excited that you are looking to join our team! Our job listings are frequently scraped and reposted by third-party job aggregator websites. These external sites operate independently and do not update in real time. If you find a position listed on an external job board, please verify its current availability on this official company careers page. If a position is not actively listed on our site, it has been filled or is no longer open for applications. We encourage you to bookmark this page for the most accurate and up-to-date opportunities.

Responsibilities

The Site Manager is responsible for overseeing daily operations, including staffing, equipment maintenance, and ensuring a high-quality customer experience. They will also drive sales initiatives, manage inventory, and ensure compliance with all safety and regulatory standards.