Manager Catering Strategic Performance at Etihad Airways Australia

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

30 Mar, 26

Salary

0.0

Posted On

30 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Performance Management, Data Analysis, Supplier Accountability, Key Performance Indicators, Budgeting, Forecasting, Reporting, Operational Planning, Safety Standards, Cost Efficiency, Service Quality, Sustainability Goals, Vendor Compliance, Performance Improvement, Strategic Initiatives, Catering Operations, Airline Operations

Industry

Airlines and Aviation

Description

Design and implement a holistic, data-driven performance management framework for catering operations and suppliers, ensuring alignment with the business plan and corporate strategy. Develop and embed performance strategies, balanced scorecards, and benchmarking tools to enhance supplier accountability and optimize supplier performance. Establish, optimize, and monitor key performance indicators (KPIs) across financial performance, cost efficiency, quality standards, sustainability goals, safety protocols, and vendor compliance. Support budgeting, forecasting, and spend visibility across the full catering contract portfolio. Ensure consistent reporting and accurate measurement of benefits/savings delivered through initiatives and partnerships. Responsible for the design and delivery of reports and insights focusing on safety performance, operational efficiencies, and financial performance, work closely with Data Analytics team to rollout and own a suite of reporting & visualisation dashboards. Provide senior leadership with timely insights and regular updates on performance, risks, and opportunities. Analyze daily output demand profiles across products and services, enabling efficient resource allocation and operational planning. Initiate and support performance improvement projects, ensuring measurable impact on cost efficiency, service quality, and safety standards. Support the design and execution of strategic initiatives to enhance catering performance, supplier governance, and operational resilience. Minimum Education : Bachelor's degree Minimum 7 to 10 years relevant experience experience in performance management and data analysis. Preferred, industry experience of airline operations and or catering operations but not essential.

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Responsibilities

Design and implement a performance management framework for catering operations, focusing on supplier performance and accountability. Establish KPIs and support budgeting and forecasting while providing insights to senior leadership.