Manager, Client Experience at Circa - IPG DXTRA

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

85000.0

Posted On

08 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Media Relations, Project Management, Client Service, Communication, Leadership, Interpersonal Skills, Detail-Oriented, Financial Acumen, Earned-First Storytelling, Cultural Awareness, Creative Thinking, Strategic Evaluation, Digital Integration, New Business Development, Campaign Management

Industry

Public Relations and Communications Services

Description

We are looking for a strong Manager with both account management and media relations experience to join our West Coast Consumer practice! Are you a candidate with a passion for working with a range of clients (variety is the spice of life!), who is familiar with the current media landscape across verticals (consumer, tech, business and trade), is in tune with pop culture and who has proven experience leading cross-functional internal, agency and client teams to execute integrated campaigns? Then this role is for you. The Essentials Thinking: Has intellectual curiosity, creativity and critical thinking skills; is able to connect the dots and evaluate opportunities strategically to ensure they break through and deliver on client goals Earned-First Storytelling: Understands the elements that make a story exciting, what brands are doing in the press and on social platforms, and what they should do next Communication: Speaks, writes and edits succinctly and in a compelling manner Leadership: Experience and a love for leading a team of other curious colleagues, clients and agency partners to execute flawlessly and to the highest quality standards Client Service: A record of exceptional client service with the ability to counsel and interact effectively with senior management at client organizations Management: Strong project management skills with the ability to ensure the team creates and meets deadlines. Works well in a fast pace environment Interpersonal: Plays nice, whether it’s on a team, across geographies or independently Technical: Is familiar with Word, PowerPoint, Excel and Outlook – media databases and social tracking tools are a bonus Detail-Oriented: Has a keen attention to detail and a commitment to delivering clear and precise work, whether it’s a client-facing email, a strategic deck, a narrative, a recap report – or even just a Slack Spark: Understands what sets themselves apart. And what is means to do good, impactful work. Obsession with Culture: A clear understanding of what drives culture, with a passion for tapping into pop culture to reach broad and diverse audiences. Financial Acumen: Experience managing clients’ budgets and allocating agency resources accordingly What We’re Looking For: A senior account management expert with a minimum of 3-4 years of experience and a background in consumer, consumer-tech, travel, fashion and/or CPG PR BA or BS in Public Relations, Communications, Journalism or related field Strong experience with both large-scale and start-up business environments preferred Client interaction, media relations and industry knowledge Excellent communication/presentation skills; verbal and written Management of earned media campaigns including thought leadership, product launches, earned-first creative campaigns, and more Ability to counsel senior clients and their executives with flawless earned media strategy and creative storytelling Manage clients, team resources and deliverables around major campaigns and programs. Can integrate earned media strategy seamlessly with digital, social and paid Experience in new business development and organic business growth efforts in support of new business pitches The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including: Medical Dental Vision 401k (with employer match) Tuition Reimbursement Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul MyDays – Flexible holiday schedules Short-Term Disability Paid Employee Family Leave Family Building Benefit [California/Washington] Salary range: $74,000 - $85,000 Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications. Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status. #LI-JP1 We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Responsibilities

The Manager, Client Experience will lead cross-functional teams to execute integrated campaigns for a variety of clients. This role requires exceptional client service and the ability to manage earned media strategies effectively.