Deloitte’s Clients & Markets function is a 300-strong enabling team of varied disciplines, with a common purpose of enhancing our reputation, relationships and revenue in the market.

Our Client Relationship Programme comprises a number of ways in which we provide best in class account support for our priority clients. The Client Relationship Executive (CRE) plays a pivotal role, working alongside our Lead Client Service Partner (LCSP) to bring the best of Deloitte to our clients. 

Our CREs are aligned to the firm’s priority accounts which are often sophisticated and complex in their nature, industry leading or well-known brand names, with a footprint in the UK or globally. CREs develop strength and depth in relationships, internally and externally, to leverage opportunities for growth.

We are excited to offer an opportunity within our Financial Services team to work with some of our key Banking and Capital Markets clients. This role is open to candidates looking for an exciting, challenging, commercial, autonomous, relationship-focused, and client-centric role.

Connect to your career at Deloitte     

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

As a Client Relationship Executive Manager, you will play a central and important role within the account team, acting as the focal point for communications and activity. These are relationship focused roles not sales and project delivery roles. Your responsibilities will include but not limited to:

• Leveraging stakeholder relationships to drive action and ensure seamless communication across the account. Our CREs are expected to build relationships both with the internal account team as well as with the client stakeholders.
• Collaborating with the service line market-facing account teams to develop and execute strategic ambitions, understanding client needs, industry trends, and Deloitte's full suite of offerings in order to develop the account strategy and help with account strategic growth
• Identifying and sharing valuable insights, thought leadership, and points of view with the account team and key client stakeholders to nurture and develop relationships and bring the best of Deloitte to our clients.
• Leading knowledge sharing, coaching the account team on client challenges and trends, and bringing the account team together to best serve our clients. Helping the LCSP lead the account team.
• Reviewing and sharing information on client buying behaviours and the competitor landscape, maintaining financial oversight and reporting, supporting annual business planning, and building knowledge of alternative pricing and delivery models.
• Appropriately monitoring the risk profile of the account(s), managing and escalating risk matters appropriately and ensuring compliance with contractual obligations.
• Sharing leading practices, enhancing the CRE community, and contributing to industry and sector development by sharing client insights. Truly represent the 'voice of the client' in all that we do.