Manager, Client Service Support Advisor, Group Wholesale Banking at United Overseas Bank Limited Co

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

0.0

Posted On

14 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Corporate Banking, Client Onboarding, Account Maintenance, Cash Management, Electronic Banking Services, Client Servicing, Analytical Skills, Time Management, Written Communication, Verbal Communication, Risk Awareness, Compliance Standards, Stakeholder Coordination, Case Management, Operational Controls, Regulatory Compliance

Industry

Banking

Description

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description The Wholesale Bank function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients. Key Responsibilities Holistic Client Advisory & Case Handling Provide end-to-end advisory to Corporate Clients on account maintenance, cash management services, and electronic banking setup or update requests. Engage clients to understand their intent, assess requirements, and advise comprehensively on the documents and steps needed to execute the intended changes. Client Management & Stakeholder Coordination Manage client expectations and timelines through timely follow-up, clear communication, and proactive engagement. Work closely with Relationship Managers, Sales, Product Owners, Implementation & Service Advisors, and Operations teams to ensure seamless execution and communication of client requests. Execution Excellence & Service Quality Handle multiple cases of varying complexity simultaneously, ensuring accuracy, adherence to SLAs, and consistently high service standards. Maintain organised, timely, and accurate case records in designated logs and reports. Risk, Compliance & Process Integrity Understand end-to-end processes and exercise sound judgement when resolving client needs within risk, regulatory, and compliance parameters. Adhere strictly to all relevant policies, procedures, and regulatory requirements when performing job duties. Job Requirements Experience & Knowledge 3–5 years of experience in Corporate Banking, particularly in client onboarding, account maintenance, documentation handling, cash management, electronic banking services, or corporate client servicing. Skills & Competencies Strong analytical skills and attention to detail, with the ability to manage high volumes of documentation and complex cases. Excellent organisation and time management skills, with the ability to execute efficiently in a fast-paced environment and meet tight timelines. Strong written and verbal communication skills, with the ability to engage professionally and effectively with clients and internal stakeholders. High risk awareness and strong adherence to compliance standards, operational controls, and regulatory requirements. Attributes A team player who is self-motivated, resilient, adaptable, and able to thrive in a dynamic, service-oriented environment. Additional Requirements Develop, Engage, Execute, Strategise Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site

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Responsibilities

Provide end-to-end advisory to corporate clients regarding account maintenance, cash management, and electronic banking setup. Coordinate with internal stakeholders and relationship managers to ensure seamless execution of client requests while adhering to risk and compliance parameters.