MANAGER, CLINICAL SERVICES, FT at Niagara Health System
Ontario, Ontario, Canada -
Full Time


Start Date

Immediate

Expiry Date

24 Sep, 25

Salary

68.46

Posted On

20 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Decision Making, Quality Improvement, Nurses, Teams, Emergency Nursing, Training, Change Management, Legislation, Membership, Service Orientation, Budget Development, Strategic Thinking, Conflict Resolution, Leadership Skills, Project Management Skills

Industry

Hospital/Health Care

Description

JOIN OUR EXTRAORDINARY TEAM AT NIAGARA HEALTH!:

Niagara Health is a regional hospital system with multiple sites and a growing network of community based and virtual services. We believe every person in our region deserves to live every day of their life in the best health possible and are committed to transforming hospital care in Niagara.
We are looking for a compassionate, dynamic, and highly collaborative leader to join us as a Clinical Manager in the Emergency Program that will lead by example and have the opportunity to make a lasting impact, work alongside dedicated professionals, and contribute to a culture where staff feel supported, valued, and empowered. This is an exciting opportunity to join a patient-centered organization committed to excellence in healthcare.

QUALIFICATIONS:

o Bachelor’s degree in Nursing or other healthcare professional degree; Master’s degree preferred
o Current registration with the relevant regulatory body and membership in applicable professional association
o Minimum five years of managerial/leadership experience, or equivalent combination of education, training, and experience
o Education and experience in emergency nursing preferred
o Demonstrated knowledge of quality improvement, program design, evaluation, and evidence-based practice in Emergency Care
o Strong analytical and problem-solving skills with the ability to conceptualize, interpret data, and execute a wide range of projects
o Proven project management skills, including planning, organizing, and managing resources to achieve goals and objectives
o Experience in budget development, fiscal planning, and financial management, with the ability to monitor expenditures, analyze costs and variances, and make data-driven decisions to optimize resources
o Knowledge of legislation impacting clinical and labour practices and familiarity with the College of Nurses of Ontario Standards of Practice
o Demonstrated ability to manage multiple priorities, meet challenging deadlines, and adapt to rapidly changing demands
o Proven ability to lead teams and work effectively within an inter-professional environment
o Superior interpersonal and leadership skills, including critical and strategic thinking, communication, conflict resolution, change management, organizational skills, decision-making, and customer service orientation

Responsibilities

As a Clinical Manager in the Emergency Program, you will be responsible for managing the department to meet organizational needs, aligning initiatives with the hospital’s strategic plan, relevant legislation, and multi-union collective agreements. Reporting to the Program Director, you will oversee human, financial, and capital resources while monitoring operational effectiveness through key performance indicators and ensuring compliance with accreditation, licensing, professional regulatory, and safety standards. Working in a dyad model with physician leadership, the successful candidate will be a dynamic, results-oriented leader who excels in engaging people, promoting quality, building strong teams, and fostering an environment of clinical excellence and extraordinary care. Accountable for patient flow, people management, risk management, safety, and the delivery of a positive patient experience, you will demonstrate an innovative, creative, and collaborative management style. Through active engagement with patients, rounding with staff, and partnering with families and the community via our Niagara Health Engagement Network (NHEN).

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