Manager, Cloud Services- eDiscovery Client Services at OpenText
Remote, Oregon, USA -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

166980.0

Posted On

06 Sep, 25

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Cloud Services, Document Review, Hiring, Coaching, Onboarding, Project Managers, Litigation Support, Strategic Leadership, Client Services, Performance Reviews, Communication Skills, Operational Excellence

Industry

Information Technology/IT

Description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We’re hiring talent AI can’t replace to help us shape the future of information management. Join us.

Responsibilities

The Manager of Cloud Services – eDiscovery Client Services leads a team of experienced Project Managers dedicated to delivering exceptional service to high-value clients. This role combines strategic leadership with hands-on client engagement, ensuring consistent delivery of litigation support, consulting, and troubleshooting services. The ideal candidate will foster long-term client relationships, drive operational excellence, and collaborate cross-functionally with technical teams, analysts, and consultants. This position reports to the Senior Director of eDiscovery Services.

  • Inspire and lead a high-performing team of Project Managers and support staff.
  • Provide coaching, mentorship, and career development opportunities.
  • Conduct performance reviews, manage hiring and onboarding, and oversee disciplinary actions when necessary

Role Challenges& Working Conditions

  • Occasional travel within the continental U.S. to meet with clients and internal teams.
  • Flexibility to work outside standard business hours when required by client needs or project demands
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