Manager, Communications (SEU) at PayPal

Milan, Lombardy, Italy -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Communication, Media Relations, Stakeholder Management, Crisis Communications, Integrated Campaigns, Data-Driven Insights, Public Relations, Mentorship, Cross-Functional Collaboration, Budget Management, Storytelling, Fluency in Italian, Fluency in English, Fluency in French, Fluency in Spanish, Influencer Partnerships, Reputational Risk Management

Industry

Software Development

Description

Develop and implement strategic communication plans to support business goals. Oversee the creation and distribution of communication materials across various channels. Manage relationships with media, stakeholders, and partners to enhance the company's reputation. Analyze communication metrics and adjust strategies to improve effectiveness. Collaborate with senior leadership to align communication efforts with corporate objectives. Provide guidance and mentorship to the communications team, fostering professional growth. Develop and execute bold PR & communications strategies for launches, expansions, and industry leadership across Italy, France and Iberia. Lead cross-market initiatives to ensure messaging consistency and campaign alignment across markets, channels and cultures. Build and nurture relationships with media, influencers, and industry partners to maximize coverage and credibility. Manage regional communications budget and agency/paid-media spend; oversee forecasting, spend tracking and basic ROI reporting. Integrate earned media, influencer partnerships, paid content, and social platforms into cohesive programs that scale regionally. Lead reputational risk management and crisis communications for regional issues and incidents. Manage external agencies: briefing, coordination, performance evaluation, and ensuring alignment to business priorities and timelines. Collaborate with product, marketing, sales and data teams to amplify campaigns and measure impact using data-driven insights. 5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. (Required) 7+ years in PR & communications roles, with proven success in complex, multi-market environments. Native-level fluency in Italian and English (spoken & written). Deep expertise in media relations, storytelling, and paid media strategies. Demonstrable experience running integrated communications campaigns (earned, paid, owned, influencer). Experience in fintech/technology/financial services or adjacent regulated industries. Strong stakeholder management, cross-functional collaboration, and track record managing multi-market launches. Experience in crisis communications and reputational risk mitigation. Fluency in French or Spanish (strong advantage). Experience leading a regional team or managing senior agency partners. Strong competencies in measuring communications ROI and using analytics to optimize programs. Experience executing influencer programs at scale. Degree in Communications, Journalism, Marketing, or related discipline.

Responsibilities

Develop and implement strategic communication plans to support business goals while overseeing the creation and distribution of communication materials. Manage relationships with media and stakeholders to enhance the company's reputation and lead crisis communications for regional issues.